What you'll be doingAccount Leadership & Client Partnership- Own product oversight for a selected portfolio of strategic accounts, with accountability for client relationships, engagement health, and long-term value.
- Build trusted relationships with senior client stakeholders and serve as a strategic product advisor.
- Partner with delivery leadership to proactively manage risks, priorities, and escalations.
Product Strategy & Delivery- Lead strategic discovery, workshops, product strategy, and roadmap development.
- Ensure product decisions remain aligned to business outcomes, customer needs, and delivery feasibility.
- Provide senior oversight to complex engagements while enabling PMs to own day-to-day execution.
Account Growth & Pre-Sales- Drive continued account expansion by identifying new products, phases of work, and opportunities to bring additional Codal capabilities into the relationship.
- Lead or support pre-sales, solution shaping, proposals, estimates, and executive presentations.
- Develop forward-looking account roadmaps that connect client priorities with future opportunities.
Product Leadership- Mentor Product Managers and Senior Product Managers and help them take greater ownership of their engagements.
- Partner across Product, Design, Engineering, PMO, Sales, and Operations to strengthen Codal's product practices and service offerings.
What you'll need to be successful (Requirements)- MUST have significant client-facing experience.
- Eight (8)+ years of relevant Product experience, with at least five (5) years spent in consulting, professional services, or a similar client-facing environment.
- Experience leading large-scale, complex digital product and transformation engagements.
- Experience overseeing strategic client accounts and maintaining relationships with senior and executive stakeholders.
- Strong product strategy experience across discovery, product vision, prioritization, roadmap development, and outcome measurement.
- Demonstrated ability to identify account growth opportunities and translate client needs into new engagements.
- Experience leading multidisciplinary teams across Product, Project Management, Design, Engineering, and other disciplines.
- Experience mentoring, coaching, or managing Product Managers.
- Strong executive communication, facilitation, negotiation, and influencing skills.
- Ability to navigate ambiguity, delivery challenges, and complex stakeholder environments with maturity and good judgment.
- Willingness to remain hands-on and step into the details when an engagement or team requires it.
Bonus Points for these (Preferred Experience)- Experience with enterprise eCommerce, application modernization, healthcare, financial services, or other complex/regulated industries.
- Experience expanding strategic accounts across multiple engagements or service offerings.
- Experience with AI-enabled products and identifying practical AI opportunities for clients.
- Experience working with global or distributed delivery teams.
- CSPO, Pragmatic, PMP, or related certifications.
- Jira/Confluence and Google Workspace experience.
- A career progression that includes experience across multiple product, consulting, delivery, or technology roles.
Need another reason to hit the "apply" button?- Codal is a global agency with over 200 employees, and offices in the US, UK, Canada, and India
- We offer Medical, Life, Dental/Vision, and other insurance types
- Employer 401k match - 4%
- Working hybrid for in-person collaboration and sprint-planning days
- A recreational group that regularly competes in city leagues for softball and volleyball
- An office in the heart of downtown Chicago with a gym, food court, Walgreens, rooftop bar, outdoor sports court, and other amenities
- We regularly host happy hours, dinners, excursions, and other company events to unwind after a hard day at work
- Office snacks and drinks + a fancy Bevi water machine with flavored water
We continually review ranges to address skills, experience and markets. Base salaries are determined during our interview process, by assessing a number of factors that include but aren't limited to, a candidate's experience and skills relative to the scope and responsibilities of the position
Pay range
$160,000-$175,000 USD
Note: Codal only communicates with candidates through official [redacted].com email addresses. We never request payment during the hiring process. Please be vigilant regarding recruitment scams.
