CaptivateIQ, Inc.

Principal Product Designer

CaptivateIQ, Inc.$203K — $298K *
Consumer Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 12+ years in B2B SaaS design, especially for enterprise and complex systems
  • Proven track record of leading high-impact initiatives as an individual contributor
  • Expertise in UX, UI, and interaction design with a focus on quality standards
  • Strong business acumen with the ability to connect design decisions to commercial outcomes
  • Experience with complex, data-driven workflows at an enterprise-level
  • Skills in coaching and elevating senior designers
  • Ability to work autonomously and create clarity in ambiguous scenarios
  • Excellent communication skills, able to influence at the executive level

Responsibilities

  • Define and drive the design vision for CaptivateIQ's ICM product area
  • Lead design efforts across multiple teams, ensuring high craft standards
  • Identify and spearhead complex, high-impact initiatives within the organization
  • Design foundational systems and reusable patterns for cohesion and quality
  • Mentor designers to elevate execution standards over time
  • Co-lead product strategy discussions with engineering and senior leaders
  • Facilitate collaboration and course-correct team execution when necessary
  • Stay informed on industry trends and use insights to enhance product experiences

Benefits

  • 100% medical, dental, and vision coverage for employees; 75% for dependents
  • Flexible vacation days and quarterly mental health days
  • One-time expense benefit after one year of employment
  • Annual stipends for professional development and caretaking activities
  • 401k plan available for US employees
  • Latest Apple products provided for optimal work performance
  • Employee Resource Groups to support DEI goals and community building
Full Job Description
CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now we're expanding our platform to solve broader sales planning challenges. Recognized by industry analysts like Forrester and G2 and backed by top-tier investors, including Sequoia, ICONIQ, Accel, and Sapphire Ventures, we empower high-growth companies like Netflix, Figma, and Stripe with the flexibility and insights needed to drive revenue performance.

Join a talented, fast-growing team committed to solving some of the most complex and impactful problems in sales performance management.

About the Role

We're looking for a Principal Product Designer to lead design within CaptivateIQ's Incentive Compensation Management (ICM) product line. This is a senior individual contributor role for a designer who thrives in complexity, owns large problem spaces end to end, and leads through influence, judgment, and craft-setting vision and shaping product direction across teams and the broader organization.

You'll operate with high autonomy and partner closely with Product, Engineering, CX, and executive leadership to solve complex, high-impact problems and establish what great looks like for enterprise-scale systems.

Job Location

The candidate selected for this opportunity must reside near one of the following locations:

Hybrid (in-office 3 days per week)

Menlo Park, CA

Austin, TX

Remote

Raleigh, NC

Nashville, TN

Toronto, Canada

What You'll Do
    • Define and drive the design vision for a major product area, aligning closely with Product and Engineering leadership
    • Lead and guide design across multiple teams, reviewing and approving work, and setting the bar for craft, systems thinking, and execution
    • Identify and lead the most complex, high-impact initiatives across the product and organization, shaping new problems and opportunities that drive customer and business impact
    • Design and evolve foundational systems, architectures, and reusable patterns, championing platform and systems thinking to ensure cohesion and quality
    • Act as a force multiplier by mentoring designers and helping teams raise their execution bar over time
    • Co-lead with senior Product and Engineering leaders to influence product strategy and prioritization
    • Improve how teams work together, proactively identifying gaps in execution, collaboration, or quality and helping teams course-correct
    • Stay current on industry trends and emerging technologies (including AI), using that insight to raise the bar for CaptivateIQ's product experiences
    • Communicate clearly at the org and company level, including writing crisp documents that articulate vision, direction, and tradeoffs


What you'll Bring
    • 12+ years of experience designing B2B SaaS products, ideally enterprise, platform, or systems-heavy software
    • Demonstrated success leading company-critical, high-impact initiatives as an individual contributor
    • Exceptional strength in UX, UI, system design, and interaction design, with a track record of setting quality standards others follow
    • Deep product, domain, and business acumen, with the ability to influence strategy and connect design decisions to commercial outcomes
    • Experience designing complex, data-heavy, workflow-driven systems at enterprise scale
    • Proven ability to coach and elevate other design leaders, including senior- and Staff-level designers
    • Comfort operating with high autonomy, navigating ambiguity, and creating clarity where none exists
    • Exceptional written, verbal, and visual communication skills, with the presence and confidence to influence at the executive level
    • Strong judgment, leadership presence, and ability to drive alignment and accountability without formal authority


Why This Role Matters
    • Incentive compensation is where business intent becomes reality, where complex rules directly affect how people are paid, how companies build trust, and how revenue teams stay motivated. As CaptivateIQ evolves rapidly and embraces increasingly sophisticated, AI-driven workflows, this space continues to grow in complexity and strategic importance.
    • As a Principal Product Designer, you'll help define what's next for this system, and for how powerful enterprise platforms should feel, scale, and evolve. Your work will shape the foundations of the product, set the quality bar for the organization, and influence how teams across CaptivateIQ design and build.


Benefits
    • (US-ONLY) 100% of medical, dental, and vision covered including 75% for dependents
    • Flexible vacation days and quarterly mental health days so you can recharge
    • Enjoy a one-time expense on your 1-year work anniversary (to use for travel, home furnishings, fancy meal)
    • Annual stipends for professional development and caretaking
    • (US-ONLY) 401k plan to participate in and save towards the future
    • Newest Apple products to help you do your best work
    • Employee Resource Groups (ERGs) to support and celebrate the shared identities and life experiences of communities within CaptivateIQ. ERGs directly support our company-wide DEI goals as a space for developing and retaining diverse talent


Notice to Prospective Candidates
    • Only emails from @captivateiq.com should be trusted.
    • We are aware of active recruitment scams using the CaptivateIQ name, in which individuals pose as our recruiters and post fake remote job openings and make fake job offers on the Internet. Please note, we will never do the following:
    • Attempt to correspond with a candidate using a free web-based account, such as an email address that ends in @gmail.com, @yahoo.com, @hotmail.com, etc.
    • Make an offer of employment without conducting multiple rounds of interviews face-to-face using secure video-conferencing technology.
    • Ask candidates to cash checks to buy equipment on behalf of CaptivateIQ.
    • Ask candidates to make a payment in order to be considered for a position.
    • Make early requests for candidates' personal information such as date of birth, passport details, credit card numbers, bank details and social security number, etc.
    • Please note that we'll only ask for more sensitive personal information in connection with background checks after an offer is made.


$203,940 - $298,700 a year

The base range represents the minimum and maximum for this position across North America. For candidates in Toronto, Canada the range is $168,920-$201,880. The compensation offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our OTE is just one component of CaptivateIQ's competitive total rewards package.

CaptivateIQ participates in E-Verify, web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About CaptivateIQ, Inc.

CaptivateIQ is a software company that provides a platform for managing sales commissions. The company's platform enables sales teams to calculate and manage their commissions in real-time, reducing errors and increasing transparency. CaptivateIQ's clients include some of the world's leading sales organizations, such as Salesforce, HubSpot, and Zoom. The company was founded in 2017 and is headquartered in San Francisco, California.
Learn more about CaptivateIQ, Inc.
Size
50 employees
Industry
Net Income
-$2 million
Founded
2017
5 Year Trend
+10%
Revenue
$10 million

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