Salesforce

Principal Executive Assistant

Salesforce • $117K — $176K *
US-AnywhereRemote in Washington, DC
Business Services
8 - 10 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 10+ years of relevant administrative experience, preferably in a global software environment.
  • Demonstrated ability to support high-level executives within a complex, matrixed organization.
  • Proficient in relationship-building, with a knack for creating and maintaining personal networks.
  • Exceptional written and verbal communication skills tailored for professional interactions.
  • Proven ability to summarize information effectively, distilling complex data into actionable insights.
  • Intermediate experience in project coordination, with a capacity to drive projects in ambiguous settings.
  • Expert knowledge of Google Suite and familiarity with tools like Salesforce and Tableau.

Responsibilities

  • Manage executive's calendar, travel plans, and expense reports with efficiency and discretion.
  • Implement a personalized operating structure to prioritize tasks aligned with business goals.
  • Coordinate meetings, industry events, and conferences to support executive engagements.
  • Drive best practices for meetings, preparing materials and facilitating discussions effectively.
  • Research and prioritize issues for the executive to ensure informed decision-making.
  • Establish internal networks for enhanced collaboration and problem-solving across teams.
  • Lead initiatives within the admin team, mentoring newer staff and driving organizational impact.

Benefits

  • Flexible work schedule with an emphasis on work-life balance.
  • Access to resources that foster personal and professional growth.
  • Supportive environment for innovation and technology adoption.
  • Opportunities for mentorship and professional development within the organization.
Full Job Description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Corporate Functions

Job Details

Your Impact:

As a Salesforce Principal EA, you will partner closely with an executive leader, acting as an extension of their leadership to support and enhance their brand, work, and personal commitments. You are a creative problem solver who thrives in a matrixed, global, results-oriented, and values-driven environment. You exercise excellent judgment and maintain confidentiality. Your strong written and verbal communication and administrative and organizational skills enable you to proactively support the executive, helping maintain a realistic balance among multiple priorities. You excel under pressure in a highly visible role while handling various activities in a fast-paced environment.

Core Responsibilities:
  • Complete a broad variety of administrative tasks, including managing an active calendar, completing expense reports, composing correspondence, arranging travel plans, and coordinating office events. Be willing and capable of leveraging technology to streamline tasks and enhance efficiency and productivity.
  • Implement a functional personal operating structure that incorporates key timelines and business goals, ensuring efficient task prioritization and management.
  • Proactively manage and coordinate the Executive's schedule and priorities to ensure the efficient use of their time and energy.
  • Coordinate various meetings and support the Executive's participation in industry events, conferences, and speaking engagements.
  • Customize calendar and meeting support based on a strategic understanding of the Executive's preferences and priorities.
  • Implement meeting best practices, assist with preparing materials and setting agendas, and confidently drive the narrative and tone for Executive and administrative meetings.
  • Collaborate effectively with employees from other teams within Salesforce and senior executives inside and outside the company.
  • Plan travel schedules and bookings for a streamlined experience, ensuring a balance between travel objectives, executive preferences, and cost optimization. Book travel within Salesforce's policy, considering travel visas, costs, and proper documentation.
  • Flexibility to assist with personal tasks and commitments.
  • Coordinate and monitor internal projects, ensuring timely progress and resolving issues promptly. Manage multiple tasks and priorities in a fast-paced leadership environment, and consistently meet required timeframes.
  • Assist in coordinating the agenda of management team meetings, off-sites, and staff meetings.
  • Research, prioritize, and follow up on issues and concerns as requested by the Executive, keeping the Leadership Team advised when appropriate.
  • Act as a "barometer" to sense and communicate issues within the environment to the Executive.
  • Complete critical tasks with a hands-on approach, including drafting materials.
  • Establish and maintain internal networks, effectively collaborating and navigating complex, matrixed organizations. Maintain professional and effective relationships with other EAs across the company to ensure smooth communication and coordination.
  • Champion a high level of trust in confidentiality of information and being able to earn the trust of the executive and their direct leaders.
  • Lead initiatives for the Admin Team, including but not limited to projects, processes, and learning opportunities with org-wide impact. Demonstrate consistent leadership, act as a Trail Guide for new hires, and provide mentorship to other Admins.
  • Perform other administrative and project duties as needed.


Minimum Requirements:
  • MUST be located in location listed and MUST be open to being in office 3x/week.
  • 10+ years of applicable administrative experience, ideally from a global software business.
  • Proven experience supporting high-level executives in a global, matrixed organization.
  • Excellent teamwork skills with a collaborative approach to suggesting and implementing improvements.
  • Strong relationship-building skills and the ability to create a personal network throughout the global company.
  • Clear and effective communication skills with stakeholders in a highly responsive, professional manner. Ensure communications are clear, thorough, specific, and followed through.
  • Reduce "noise" for the Executive by distilling information into the most important "signals" of things to know, questions to answer, decisions to make, etc.
  • Communicate confidently and diplomatically while identifying blind spots and seeking additional context when necessary.
  • Demonstrate sound judgment and decision-making on the Executive's behalf when appropriate, including knowing when to defer answering on their behalf.
  • Predict and forecast the Executive's preferences, using best judgment in all aspects of executive support.
  • Handle confidential material with the utmost discretion, maintaining confidentiality and trust.
  • Intermediate project coordination experience. Ability to drive projects and initiatives forward in an ambiguous environment with varying timeframes, identifying and addressing team, business, and cultural needs when appropriate.
  • Experience partnering with senior management in a fast-paced, innovative environment.
  • Experience working with/in large administrative teams.
  • Expert knowledge of Google Suite (Gmail, Calendar, Docs, Drive, GMeet). Experience with Slack, Salesforce, Tableau, Concur, and Coupa is a differentiator.


Additional Desired Skills/Traits:
  • Customer-centric orientation, a bias towards action, and high attention to detail.
  • Professional demeanor and ability to retain strict confidences as necessary.
  • Experience working in close collaboration with an executive's Chief of Staff (or equivalent).
  • Ability and desire to build new competencies and accept new challenges.
  • Natural curiosity to understand the global DNA of the company and its teams.
  • Passion for technology and innovation, staying proficient with tools and new ways of working, and actively encouraging and educating others to embrace and adopt these changes.


Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

Stay Connected

Keep up to date with the latest at Salesforce by following our careers blog. Gain insights from the people who work here and learn how you can bring your career to the next level with Salesforce.

Apply Now

Are you ready to join a company that's leading the way in CRM technology? Search open positions that match your skills and interests on our careers page. Tailor your resume, prepare for your interview, and take the first step towards a rewarding career at Salesforce.

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Join Salesforce today and be part of a company that's shaping the future of technology, fostering a culture of innovation, and building a more equitable world.
Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Enterprise Technology
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
NASDAQ
CRM
* Ladders Estimates

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