Salesforce

Principal Design Program Manager

Salesforce • $197K — $313K *
Bellevue, WA 98006In-Person
Enterprise Technology
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 7+ years in enterprise software in Design, DesignOps, or PgM roles
  • Excellent interpersonal and relationship-building skills
  • Experience collaborating with product management and engineering teams
  • Deep understanding of design processes and dependencies
  • Superb communication skills for diverse audiences
  • Knowledge of agile and scrum project management
  • Ability to master internal project management tools.

Responsibilities

  • Build and foster relationships across teams to empower design collaboration
  • Operationalize teamwork processes and rituals for the UX team
  • Develop frameworks for prioritizing and reviewing design work
  • Align product roadmaps with UX priorities to manage dependencies
  • Serve as point-of-contact for cross-functional business unit communications
  • Coordinate team events and presentations for UX leadership
  • Act as the strategic hub for UX leadership coordination.

Benefits

  • Collaborative work culture fostering team connections
  • Opportunities for professional growth and impact
  • Access to internal project management tools and resources
  • Inclusive environment supporting diverse perspectives
  • Participation in team events and leadership reviews.
Full Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

User Experience

Job Details

Salesforce experience Operations is looking for a self-starting, organized, and experienced Principal Design Program Manager (DPM). Working hand-in-hand with the UX team is the Salesforce Design Operations team, a talented group of professionals that create the conditions for great design to flourish. We are growing, and we are looking for you.

Your Impact and Responsibilities

  • This role requires someone who is a relationship builder and an operational thinker; someone who is fluent in the best practices of user experience and design delivery, and who wants to empower the Experience Design team to partner with our product teams in a sustainable and healthy way. 

  • You will operationalize how our design and real search team works together, and create rituals and cadences that foster team connection, a shared purpose, and a collaborative UX community.

  • You’ll create new processes and frameworks that help Experience teams define, prioritize, and review its work, and then bring this work forward for consumption by Salesforce’s other UX teams. 

  • You will connect the dots between our product teams’ roadmaps and UX’s priorities and deliverables, helping both groups manage design dependencies and deliver successfully. 

  • You’ll liaise with design leadership and build strong partnerships with cross-functional stakeholders.

  • You will be the point-of-contact for a complex network of business units and functions, and own regular communications up, down, and out to assure alignment and clarity of goals. 

  • You’ll be the strategic nerve center of the product UX’s leadership team, coordinating reviews, leading team events, and coordinating presentation material for partner audiences.

Minimum Qualifications

  • At least 7 years experience working in enterprise software in any combination of Design, DesignOps, or PgM roles.

  • Outstanding partnership, interpersonal, and relationship-building skills. The ability to collaborate well in a cross-functional, matrix’d management environment, and work across multiple departments and business units.

  • Proven experience partnering directly with product management and engineering teams, with an understanding of their priorities, constraints, and how UX informs their work streams.

  • Thorough familiarity with how design gets done. Understand what happens when and why, what natural dependencies exist, how to mitigate risks, and when it’s OK to be visionary (and when it’s not).

  • Superb communication skills that shine in-person and across multiple mediums. The talent to tell a story, advocate for a project or program, and facilitate understanding to different audiences at whichever level is appropriate.

  • Strong understanding of what it takes to ship software at scale. Experience running projects using agile and/or scrum processes, and understand development team make-ups (i.e., roles, responsibilities, and how they interact).

  • Ability to learn and master internal project management tools to ensure design work is properly represented and tracked, and contribute new tools and processes to make work more visible to the entire organization.

  • BS in Business, Computer Science, Engineering, or a related field.

Preferred Qualifications

  • Ability to establish credibility and rapport with senior executives, and technical and non-technical team members.

  • An internal compass that points towards ethics and equality, and the conviction to speak up if we stray off-course.

  • Demonstrated ability to influence peers and managers, and build consensus while dealing with ambiguity.

  • Experience running events and programs for internal teams, external customers, or both at the same time!

  • Experience designing and thinking in systems, not just single-purpose apps.

  • Experience designing for visual page builders, mobile apps, content management systems, app development tools.

  • Project Management Professional (PMP) certification.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.



About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

Stay Connected

Keep up to date with the latest at Salesforce by following our careers blog. Gain insights from the people who work here and learn how you can bring your career to the next level with Salesforce.

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Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Enterprise Technology
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
NASDAQ
CRM
* Ladders Estimates

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