The Principal Data Scientist is a senior individual contributor and technical leader on the Customer Analytics team. This role leads the development and delivery of customer-facing analytics and data science solutions, with a focus on scientific rigor, scalable implementation, and measurable business impact.
The position partners closely with Customer Solutions, Data Engineering, and Customer Success to translate complex business challenges into production-grade analytics, machine learning, and AI capabilities that improve product outcomes and client value.
Responsibilities:- Serve as a technical lead with a deep understanding of modeling methods from underlying mathematics, to assumptions, tradeoffs, interpretability, and limitations to ensure results are robust and reliable.
- Use independent judgment and discretion to frame ambiguous business and customer problems into well-defined data science problem statements, project plans, modeling approaches, and measurable success metrics
- Develop and implement advanced statistical and machine learning models end-to-end, including data pipelines, feature engineering, model development, validation, deployment, and ongoing monitoring
- Partner with analysts to build reporting dashboards and data products that convert model outputs into clear, actionable insights for internal stakeholders and external clients
- Complete any additional tasks as they arise
Qualifications:- Bachelor's degree or equivalent years of experience and/or certification in a related field
- 7+ years of working experience in data science, machine learning, advanced analytics or AI-focused roles
- Deep foundation in statistics, experimental design, and causal inference, including the ability to explain methodology choices and validate assumptions
- Demonstrated experience deploying and maintaining models or analytical systems in production using CI/CD practices, including monitoring and performance management
- Strong data science language in Python (required) and SQL
- Familiarity with Databricks, MLflow, Spark, or similar modern data/ML platforms
Compensation and Benefits:- Fair and competitive salary based on skills and experience, and annual performance bonus
- Equity may be awarded in the form of Restricted Stock Units (RSUs)
- Medical, Dental, Vision and Life Insurance, matching 401k, short-term & long-term disability and parental leave
- Unlimited Paid Time Off including vacation, sick days & public holidays
- Flexible scheduling and work from home policy depending on role and responsibilities
Base Salary Range- The base salary range for this position is: $153,800 to $192,300. This range is specifically for Cambridge, MA
Additional Perks:- Work on a mission with real impact: crashes prevented, injuries avoided, lives protected around the world
- Join an industry leader - 65 million drivers protected, powering 140+ programs across 25 countries
- Be part of the team inventing the future of mobility and road safety
- Move fast, own outcomes, do work that matters
- High ownership, small teams, and direct access to leadership - no layers between your work and its impact
- Unlimited PTO, flexible scheduling, competitive salary, annual performance bonus, RSUs, and full benefits including medical, dental, vision, and 401k match
- Summer Fridays provide team members with half days to recharge
- Join one of our employee resource groups: Black, AAPI, LGBTQIA+, Women, Book Club, and Health & Wellness
- Comprehensive wellness, education, and employee assistance programs
