Intuit Inc

Principal Business Operations Manager

Intuit Inc • $197K — $266K *
Mountain View, CA 94040In-Person
Business Services
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 10+ years in business operations, strategy, FinOps, or management consulting.
  • Direct experience managing enterprise vendor agreements with hyperscalers and data platforms.
  • Strong analytical skills in modeling, forecasting, budget management, and FinOps practices.
  • Experience in building operating models and performance governance processes.
  • Capability in creating real-time dashboards and automated reporting tools.
  • Exceptional communication skills tailored for C-suite audiences.
  • BS or MS in Business, Finance, Economics, Engineering, or a related field.

Responsibilities

  • Oversee end-to-end budget governance for cloud and AI/ML spending.
  • Manage enterprise licensing agreements and financial commitments with major platforms.
  • Develop automated tracking and dashboards to prevent unexpected budget issues.
  • Lead the performance management framework for operational visibility.
  • Deliver comprehensive communication on business performance to executives.
  • Analyze performance data to identify trends and provide strategic recommendations.
  • Drive the planning and prioritization of platform work intake and governance.

Benefits

  • Competitive compensation package with performance bonuses and equity rewards.
  • Strong focus on equitable pay practices across demographics.
  • Access to cloud cost-management tools and FinOps certification opportunities.
Full Job Description
As a Principal Business Operations Manager, you will oversee operational strategy, financial governance, and business performance across the DGX organization. In this role, you will manage multi-vendor platform budgets-including consumption-based licensing and committed spend across partners like AWS, Databricks, Snowflake, Adobe, and Twilio-ensuring predictable execution, clear investment trade-offs, and tight alignment between engineering priorities and business goals.

Responsibilities
wn Budget Governance & Surprise Prevention

  • Own end-to-end budget governance for DGX across cloud, data, MarTech, and AI/ML spend, and maintain the authoritative source of truth at the project, program, and vendor level
  • Govern Intuit's largest platform licensing and committed-spend agreements (e.g., AWS, Databricks, Snowflake, Adobe, Twilio) - committed-use discounts, consumption-based licensing, minimum commits, true-ups, overages, and renewals
  • Build automated tracking, dashboards, and early-warning controls - commitment burn-down, projected true-ups, under-utilized commits, renewal cliffs, variance alerts - so there are no end-of-quarter surprises
  • Track Cost-to-Serve and efficiency initiatives, quantify savings, and partner with engineering to optimize cloud, storage, compute, and architecture
Own Business Performance & Executive Reporting

  • Own the performance-management framework - KPIs, scorecards, operational reviews, and executive reporting - that makes org health visible at a glance
  • Own the DGX narrative end-to-end: pull together the data, build the story, and deliver executive-ready communications on how we're performing, where we're headed, and why it matters
  • Analyze performance to surface trends and risks, and get ahead of leadership questions with data-backed recommendations
Lead Planning, Prioritization & Platform Work Intake Governance

  • Drive annual and quarterly planning end-to-end - priorities, tradeoffs, investment cases - aligned to strategy and Intuit's company-wide planning cycles
  • Design and run the platform work intake model: how demand from product and business teams is captured, evaluated, sequenced, and committed, with clear owners, milestones, and success measures
  • Establish transparent governance for what the platform takes on, defers, or declines, so investment tracks strategy and the org avoids overcommitment
Design the Operating Model & Drive Transformation

  • Design and run the leadership operating cadence: agendas, business reviews, QBRs, planning, all-hands, offsites, and build durable, scalable operating frameworks the org can rely on year over year
  • Lead high-impact, cross-functional initiatives across engineering, product, Finance, HR, and Intuit's business units, managing dependencies and removing obstacles
  • Champion transformation across people, process, and technology, using automation and AI-enabled workflows to improve productivity and scale


Qualifications
  • 10+ years in business operations, strategy, FinOps, strategic finance, or management consulting, driving business performance and operational transformation in complex, cross-functional environments
  • Direct experience governing enterprise vendor and licensing agreements - ideally hyperscalers (AWS, GCP, Azure) and data/MarTech platforms (Databricks, Snowflake, Adobe, Twilio, Segment) - including committed spend, consumption pricing, true-ups, and renewals
  • Strong financial and analytical depth: modeling, forecasting, variance analysis, budget management, and FinOps fluency (committed-use, reservations, tagging/allocation); comfortable with SQL
  • Experience building operating models, performance frameworks, planning processes, and intake/demand governance - ideally for a platform or shared-services org serving many internal customers
  • Builds real-time dashboards and automated reporting that turn complex data into decision-ready signals; active GenAI fluency (Claude, ChatGPT, Gemini, or equivalent) in real workflows
  • Exceptional executive communicator who synthesizes complex topics into clear narratives for senior and C-level audiences, and influences across a matrixed org without direct authority
  • BS or MS in Business, Finance, Economics, Engineering, or a related field - or equivalent practical experience


Nice to have: FinOps certification or cloud cost-management tooling (Apptio Cloudability, CloudHealth); prior chief-of-staff or business-operations leadership for a platform/engineering org; FP&A or corporate finance background; experience at a data platform or MarTech company at consumer scale (50M+ users).

DGX is building the underlying data platform that powers Intuit's product portfolio. In this role, you will shape the operating model, financial discipline, and governance framework from the ground up-directly supporting systems that impact over 100 million customers.

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Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
The expected base pay range for this position is:
Mountain View $197,000 - $266,000

About Intuit Inc

Intuit offers business and financial management solutions for SMBs, financial institutions, consumers, and accounting professionals. The company’s product portfolio includes TurboTax, a software solution that offers free tax filing, efile taxes, and income tax returns; Quicken; QuickBooks; Mint.com, and more. It also offers end-to-end solutions for online tax preparation, download products, mobile tax prep, mortgage interest and property tax, corporations tax, military tax, and more. Intuit was founded by Tom Proulx and Scott Cook in 1983 and is based in Mountain View, California. The company serves customers in North America, Asia, Europe, and Australia with offices in the United States, Canada, India, U.K., and Singapore.

Intuit Inc Careers

Join the dynamic team at Intuit Inc, a global powerhouse in financial software, where innovation, leadership, and diversity training are at the heart of everything we do. This is an unparalleled opportunity to advance your career with a company that is committed to empowering communities and small businesses with innovative financial solutions.

Work You’ll Do

At Intuit Inc, you’ll be part of a culture that cherishes innovation and values the unique perspectives of its team members. You will collaborate with some of the brightest minds in the industry, using your skills to influence the future of technology and finance. Our team at Intuit Inc is driven by the mission to power prosperity around the world, and you can be at the forefront of this transformation.

Explore Job Opportunities and Growth

Intuit’s career paths are as diverse as the innovative solutions we provide to millions. From finance to software engineering, our job opportunities span across multiple disciplines. Whether you’re looking for a full-time position, an internship, or leadership roles, Intuit offers a world of opportunities for professional growth. Our hiring process is designed to identify and attract professionals who are not only skilled but are also passionate about making a difference.

Professional Development and Benefits

Invest in your future with Intuit’s industry-leading benefits and professional development opportunities. Our employees enjoy comprehensive benefits that ensure their personal and professional satisfaction, including health, wellness, and continuous learning perks. At Intuit, we also understand the importance of diversity training and leadership development, providing various programs that foster an inclusive environment.

Join Our Team

Embark on a journey of growth and innovation at Intuit Inc. Search open positions that match your skills and interests. We are looking for curious, creative, and solution-driven team players. Prepare your resume, ace the interview, and join a team that’s committed to creating solutions that power prosperity around the globe.

Networking and Career Advancement

At Intuit Inc, networking and internal mobility are encouraged to foster professional growth and innovation. Connect with leaders and peers through our various networking events, mentorship programs, and collaborative projects. With support at every step of your career, the opportunities at Intuit are limitless.

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Explore Careers at Intuit Inc

Discover the exciting and rewarding career opportunities awaiting you at Intuit Inc. Let your ambition lead you to success. Join us in our mission to power prosperity and contribute to our journey of continuous innovation.

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At Intuit Inc, every role is a chance to innovate, grow, and make an impact. Join us, and together let's shape the future of finance.
Learn more about Intuit Inc
Size
13,500 employees
Market Cap
$107.4 billion
Industry
Consumer Technology
Net Income
$1.7 billion
Founded
1983
5 Year Trend
+19.6%
Revenue
$7.7 billion
NASDAQ
INTU
* Ladders Estimates

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