Position SummaryWe're looking for someone to own the software requirements process end-to-end, from initial elicitation through to sign-off, traceability, and change control. This person is the connective tissue between business stakeholders, product management, and engineering, ensuring that what gets built is well-understood, well-documented, and well-governed before a single line of code is written, and stays accurate as the product evolves.
This is not a "write user stories and move on" role. It's a process-ownership role: you'll define how requirements are gathered, documented, reviewed, approved, versioned, and traced across the organization, and you'll hold others accountable to that process
Responsibilities- Requirements process design: Define and continuously improve the end-to-end lifecycle: elicitation, analysis, specification, validation, approval, baselining, and change management. Develop and maintain the processes in the QMS.
- Elicitation & stakeholder alignment: Run structured interviews, workshops, and working sessions with business stakeholders, customers, and SMEs to surface functional and non-functional requirements.
- Documentation standards: Establish templates and quality bars for requirements artifacts (PRDs, use cases, user stories, acceptance criteria, SRS documents) and enforce consistency across teams.
- Hands-on requirements authoring: Personally author, not just template, the artifacts for key initiatives: user stories with acceptance criteria, functional requirements specifications (FRS), configuration specs, use case documents, and interface/data requirements, written to a standard clear enough for engineering and QA to work from without follow-up clarification.
- Traceability: Maintain a requirements traceability matrix (RTM) linking business needs 12; requirements 12; design 12; test cases 12; release, so every requirement can be traced forward and backward.
- Review & approval governance: Run requirements review boards / walkthroughs; manage formal sign-off from business and technical stakeholders.
- Change control: Own the change request process for requirements after baseline: impact analysis, approval routing, versioning, and communication of changes to affected teams.
- Quality & ambiguity reduction: Identify gaps, conflicts, and ambiguities in requirements before they reach engineering; ensure requirements are testable, unambiguous, and prioritized.
- Compliance & audit readiness - For regulated software environments, ensure requirements documentation meets audit and compliance standards (e.g., 21 CFR 820, IEC 62304, SOC 2, HIPAA, ISO 27001, as applicable).
Expected frequency and duration of travel: 2- 3 times a year
Qualifications and ExperienceRequired:
- 7+ years in business analysis, product management, or requirements engineering, with at least 2 years owning a requirements process (not just executing within one).
- Demonstrated experience with structured elicitation techniques (interviews, workshops, use cases, prototyping).
- Strong written communication skills. Able to turn ambiguous stakeholder input into clear, testable requirements.
- Experience with requirements management or ALM tooling (Jira/Confluence, Azure DevOps, Jama Connect, ReqView, IBM DOORS, or similar).
- Familiarity with both traditional (SRS-style) and agile (epics/stories/acceptance criteria) requirements formats, and judgment about when to use each.
- Experience building or maintaining a requirements traceability matrix.
- Hands-on track record of personally writing user stories, functional requirements specifications, and configuration specs. This is a working role, not purely a process-oversight one.
- Prior hands-on software development experience (e.g., as a developer, technical QA engineer, or solutions engineer), enough to read code and technical designs, ask credible questions of engineering, and judge feasibility and complexity when writing requirements.
Preferred:
- CBAP, PMI-PBA, or similar business analysis certification.
- Experience in a regulated healthcare software industry where formal requirements traceability is an audit requirement (e.g., 21 CFR 820, IEC 62304, SOC 2, HIPAA).
- Exposure to API-first or platform products, where requirements often need to specify contracts/interfaces as precisely as user-facing behavior.
What We Offer- Comprehensive Medical, dental, and vision coverage
- 401(k) with company match
- Unlimited time off
- Major opportunity for career development to make significant impact at an exciting growth-stage company
- Collaborative and innovative work environment
- Chance to make a real impact on patient care
- Opportunity to work on cutting-edge AI technology in healthcare
Salary range: $120,000 - $150,000 per year
