Gem

Principal Analyst - Credit Risk

Gem$120K — $150K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in Credit Risk Analytics focusing on Loss Mitigation, Collections Strategy, and Loss Forecasting/Provisioning.
  • Strong SQL skills and experience with data pipelines and predictive modeling (Python or R).
  • Proven background in modern collections technology with experience in digital and conversational channels.
  • Exceptional communication skills for presenting complex data to executives and stakeholders.
  • History of leading cross-functional projects independently without a predefined path.

Responsibilities

  • Architect and implement innovative loss mitigation strategies for collections and recoveries.
  • Collaborate with Operations to create automated contact strategies for customer interactions via various channels.
  • Work with the Data/Analytics Engineering team to create predictive collections models.
  • Develop and manage loss forecasting models to ensure corporate capital resilience.
  • Oversee budgeting and capacity planning related to credit loss and report to C-suite.
  • Lead evaluation and integration of third-party collection vendors and software solutions.

Benefits

  • Initial stock options grant
  • Annual performance bonus
  • Health, dental, and vision plans
  • Continuous learning opportunities
  • Unlimited PTO
  • Paid parental leave
  • Opportunities for growth in a dynamic entrepreneurial environment
Full Job Description
About the Role

As our Principal Analyst for Loss Mitigation & Forecasting, you will occupy one of the most vital strategic seats within the Consumer Lending business. You are not a regular reporter; you are the technical mastermind responsible for guarding our capital, forecasting portfolio losses, and optimizing how we recover capital from non-performing loans. Operating on the highest tier of our individual contributor (IC) track, you will design the data models, contact strategies, and predictive collections infrastructure that protect Félix's balance sheet. This role requires an absolute expert in data autonomy who can bridge the gap between heavy math modeling and aggressive operations execution.

Responsibilities

  • Loss Mitigation Strategy: Architect and execute next-generation loss mitigation strategies to optimize collections, and recoveries for bad loans.
  • Conversational Operations Alignment: Partner directly with the Operations team to define automated contact strategies, determining ideal customer methods and friction-free touchpoints (utilizing WhatsApp, automated flows, and omnichannel systems).
  • Predictive Collections Modeling: Collaborate with the Data/Analytics Engineering team to build advanced collections models (e.g., propensity-to-pay scorecards) to optimize and prioritize resources for maximum recovery ROI.
  • Loss Forecasting & Resiliency: Build and own loss forecasting models(CECL methodology) establishing corporate capital resiliency measures.
  • Budgeting & Capacity Planning: Formally manage and report on the organization's credit loss budget and operational capacity planning to the C-suite.
  • Vendor Evaluation & Procurement: Lead the evaluation, technical vetting, onboarding, and performance tracking of third-party credit loss collection vendors and software solutions.


Requirements

  • Elite Credit Risk Background: 5+years of proven quantitative experience in Credit Risk Analytics, with a definitive specialization in Loss Mitigation, Collections Strategy, and Loss Forecasting/Provisioning.
  • Technical Sovereignty: Exceptional, hands-on mastery of SQL, data pipelines, and advanced analytics/predictive modeling (Python or R). You are completely independent in building your own data structures.
  • Collections Innovation: Deep understanding of modern collections tech; bonus points if you have designed recovery frameworks within digital/conversational channels (WhatsApp/SMS ecosystems).
  • High-Level Communication: Expert capability to present technical risk data and financial impacts smoothly to the C-suite, founders, and bank sponsors.
  • Extreme Ownership & Autonomy: Proven history of steering large cross-functional initiatives independently, discovering the problems that need solving without a roadmap.
  • These are the applicable requisites, although equivalent competencies in any of the above will also be considered.


What We Offer

  • Competitive salary
  • Initial stock options grant
  • Annual performance bonus
  • Health, dental, and vision plans
  • Continuous learning opportunities
  • Unlimited PTO
  • Paid parental leave
  • Empowering opportunities for growth in a dynamic entrepreneurial environment


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