Principal Agent Strategy Manager, Health Systems

Assort Health

• $125K — $150K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of relevant experience, 5 years in healthcare or health tech.
  • Experience managing large accounts through adoption, retention, and growth.
  • In-depth understanding of healthcare operations and patient access.
  • Strong executive communication and stakeholder navigation skills.
  • Experience leading programs across various departments and leaders.
  • Product aptitude with analytical thinking for quick learning of technical products.
  • Ability to influence, mentor, and enhance team operations.

Responsibilities

  • Own major healthcare accounts from initiation to expansion.
  • Define key outcomes, measure success, and identify growth opportunities.
  • Guide leaders through AI, access, and operational decisions.
  • Align executive and operational stakeholders effectively.
  • Coordinate decisions, timelines, and workstreams between teams.
  • Drive retention and identify expansion opportunities for customers.
  • Incorporate health system insights into product and implementation strategies.

Benefits

  • Competitive Compensation with salary and stock options.
  • Annual professional development budget and training opportunities.
  • Office Setup Stipend for a comfortable workspace.
  • Top-tier health coverage including medical, dental, and vision.
  • Flexible PTO to recharge as needed.
  • Meals and snacks provided during work hours.
  • Fitness stipend to reimburse health-related expenses.
  • Commuter benefits to assist with transportation costs.
  • 401(k) plan for retirement savings.
Full Job Description
The Role

Assort Health is changing how health systems connect patients with care through AI. We're hiring a Principal Agent Strategy Manager, Health Systems to lead our largest and most important healthcare partnerships.

You'll work directly with executive, operational, clinical, and technology leaders to improve patient access and organizational performance. You'll own complex relationships from launch through expansion while coordinating the teams responsible for delivering results.

This is a senior individual contributor role with meaningful influence across our customers, product, and Agent Strategy team.

What You'll Do
  • Own Assort's largest healthcare accounts across the full customer journey.
  • Define outcomes, success measures, risks, growth opportunities, and plans for delivering ROI.
  • Guide leaders through complex decisions about AI, patient access, and operations.
  • Build alignment across executive, operational, clinical, and technology stakeholders.
  • Coordinate governance, decisions, timelines, and workstreams across Assort and the customer.
  • Protect retention, lead renewals, and identify meaningful expansion opportunities.
  • Bring health system insights into product, implementation, and business decisions.
  • Mentor other Agent Strategists and improve how the function supports healthcare customers.
  • Travel up to 25% for executive meetings, presentations, and customer work.


What You Bring
  • 8+ years of relevant experience, including at least 5 years working in healthcare or health tech.
  • Experience owning large, high-value accounts across adoption, retention, renewal, and expansion.
  • Deep knowledge of healthcare operations, patient access, and how provider organizations make decisions.
  • Strong executive communication and the ability to navigate complex stakeholder environments.
  • Experience leading enterprise programs across multiple departments, workstreams, and senior leaders.
  • Strong product aptitude, analytical thinking, and the ability to learn technical healthcare products quickly.
  • The ability to influence without authority, mentor others, and improve how a team operates.
  • Sound judgment, clear prioritization, and comfort making decisions with limited information.


Nice to Haves
  • Experience helping customers adopt AI, automation, or other emerging technology.
  • Experience building customer programs or operating processes from the ground up.
  • Experience at an early-stage startup or rapidly growing company.


Benefits & Perks for Assorties
  • Competitive Compensation - Including salary and employee stock options so you share in our success.
  • Lifelong Learning - Annual budget for professional development, plus training opportunities to help you grow.
  • Office Setup Stipend - We'll outfit your in-office workspace so comfy as it's productive.
  • Top-Tier Health Coverage - Medical, dental, and vision insurance, because your health comes first.
  • Flexible PTO - We trust you to take the time you need to recharge and come back ready to crush it.
  • 🥗 Meals & Snacks - Lunch, dinner, and snack breaks that fuel great ideas.
  • Fitness Stipend - Your wellness matters. We reimburse monthly membership costs to support your health.
  • 🚆 Commuter Benefits - We cover eligible transportation costs to make your trip to work easier.
  • 401(k) - Build your retirement savings.

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