Principal Agent Strategy Manager, Health Systems

Assort Health

β€’ $130K β€” $160K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of relevant experience, including 5+ years in healthcare or health tech
  • Experience managing large, high-value accounts through multiple customer phases
  • Deep understanding of healthcare operations and patient access
  • Strong communication skills to navigate complex stakeholder dynamics
  • Experience leading enterprise initiatives across different departments
  • Proficient in analytical thinking and quick learning of technical healthcare products
  • Ability to influence, mentor, and enhance team operations
  • Effective decision-making skills under uncertainty

Responsibilities

  • Own and manage Assort's largest healthcare accounts throughout their lifecycle
  • Define success metrics, risks, and growth opportunities for ROI
  • Guide leaders on complex decisions regarding AI and patient access
  • Facilitate alignment among various stakeholders
  • Coordinate governance, decision-making, and timelines with customers
  • Drive retention, renewals, and identify expansion opportunities
  • Integrate health system insights into product and business strategies
  • Mentor and improve the operational efficiency of the Agent Strategy team

Benefits

  • Competitive compensation with stock options
  • Annual budget for professional development and training
  • Office setup stipend for an ergonomic workspace
  • Comprehensive medical, dental, and vision insurance
  • Flexible PTO policy for work-life balance
  • Complimentary meals and snacks provided
  • Fitness stipend for gym membership reimbursement
  • Commuter benefits to cover transportation costs
  • 401(k) plan for retirement savings
Full Job Description
The Role

Assort Health is changing how health systems connect patients with care through AI. We're hiring a Principal Agent Strategy Manager, Health Systems to lead our largest and most important healthcare partnerships.

You'll work directly with executive, operational, clinical, and technology leaders to improve patient access and organizational performance. You'll own complex relationships from launch through expansion while coordinating the teams responsible for delivering results.

This is a senior individual contributor role with meaningful influence across our customers, product, and Agent Strategy team.

What You'll Do
  • Own Assort's largest healthcare accounts across the full customer journey.
  • Define outcomes, success measures, risks, growth opportunities, and plans for delivering ROI.
  • Guide leaders through complex decisions about AI, patient access, and operations.
  • Build alignment across executive, operational, clinical, and technology stakeholders.
  • Coordinate governance, decisions, timelines, and workstreams across Assort and the customer.
  • Protect retention, lead renewals, and identify meaningful expansion opportunities.
  • Bring health system insights into product, implementation, and business decisions.
  • Mentor other Agent Strategists and improve how the function supports healthcare customers.
  • Travel up to 25% for executive meetings, presentations, and customer work.


What You Bring
  • 8+ years of relevant experience, including at least 5 years working in healthcare or health tech.
  • Experience owning large, high-value accounts across adoption, retention, renewal, and expansion.
  • Deep knowledge of healthcare operations, patient access, and how provider organizations make decisions.
  • Strong executive communication and the ability to navigate complex stakeholder environments.
  • Experience leading enterprise programs across multiple departments, workstreams, and senior leaders.
  • Strong product aptitude, analytical thinking, and the ability to learn technical healthcare products quickly.
  • The ability to influence without authority, mentor others, and improve how a team operates.
  • Sound judgment, clear prioritization, and comfort making decisions with limited information.


Nice to Haves
  • Experience helping customers adopt AI, automation, or other emerging technology.
  • Experience building customer programs or operating processes from the ground up.
  • Experience at an early-stage startup or rapidly growing company.


Benefits & Perks for Assorties
  • Competitive Compensation - Including salary and employee stock options so you share in our success.
  • Lifelong Learning - Annual budget for professional development, plus training opportunities to help you grow.
  • Office Setup Stipend - We'll outfit your in-office workspace so comfy as it's productive.
  • Top-Tier Health Coverage - Medical, dental, and vision insurance, because your health comes first.
  • Flexible PTO - We trust you to take the time you need to recharge and come back ready to crush it.
  • πŸ₯— Meals & Snacks - Lunch, dinner, and snack breaks that fuel great ideas.
  • Fitness Stipend - Your wellness matters. We reimburse monthly membership costs to support your health.
  • πŸš† Commuter Benefits - We cover eligible transportation costs to make your trip to work easier.
  • 401(k) - Build your retirement savings.

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