Full Job Description
Dotmatics is seeking a Application Scientist / Pre-Sales Engineer to deliver compelling technical messaging and product demonstrations in support of new business opportunities. In this role, you will work closely with customers, as well as Sales and Services teams, to understand customer use cases, workflows, and technical requirements. You will also support the planning and execution of Proof-of-Concept projects and evaluations, and contribute to the delivery of customer training in conjunction with these initiatives.
In this role you will get to:
• Lead end-to-end demo cycles, RFP responses, and technical customer engagements.
• Build and maintain strong relationships with customers and consultants, developing executive sponsors for Dotmatics and identifying opportunities to increase satisfaction and deepen long-term partnerships.
• Architect and design solution proposals and bids aligned to customer requirements and business outcomes.
• Support, attend, and lead internal and external meetings, discussions, and negotiations with stakeholders, consultants, and third-party vendors to drive preferred outcomes.
• Provide coaching and technical support to sales professionals and BDRs throughout the sales cycle.
• Partner with sales teams and customers to define technical requirements and advise on fit-for-purpose solutions.
• Ensure effective handover of proposed solutions to delivery teams and Customer Success Managers, potentially remaining engaged with customers as a trusted advisor for future opportunities.
• Maintain up-to-date technical expertise across the Dotmatics SaaS portfolio by participating in ongoing training provided by Commercial leadership and Development.
• Provide structured feedback and collaborate with Product Management to ensure the Dotmatics product portfolio continues to meet the evolving needs of customers and regional markets.
We are looking forpeople who hold an advanced degree in a Biology or Biochemistry and have a minimum of 5+ years experience in a customer facing role. You will be experienced in presenting solutions and utilising knowledge of Pre-sales best practice for software demonstrations.
The key skills we are looking for
• Personal use of AI-driven work practices
• Working Knowledge of Scientific/informatics software
• Understanding of SaaS architecture, integrations and security
• SQL and Python in order to build prototypes of workflows and integrations to enable customer understanding the configuration extensions
• Experience with Dotmatics' applications such as Snapgene, Geneious Prime and Biologics, and Prism
• Modeling scientific data, and crafting solutions, based on product knowledge and industry best practices
• Conduct & Deliver needs analysis to understand scientific challenges, business needs, and critical requirements
• Working understanding of implementing, supporting, and/or integrating scientific systems
You may also demonstrate
• Additional language skills
• An understanding of the lifecycle of pharma, biopharma industries
• Written and oral communication & presentation skills for internal & external audiences.
Total Rewards
Dotmatics utilises a national market-based approach to base pay benchmarking and pay band development. The candidate's final starting pay is based on job-related skills, experience, job specific qualifications & location. In addition to base salary, Dotmatics has implemented a total rewards strategy, which is the combination of compensation, benefits and recognition.
Certain positions are also eligible for variable pay; your recruiter will discuss the full compensation package details.
Other Total Rewards Offered
• Medical, Dental, Vision, Insurance
• Health Spending Accounts
• Wellness Benefits (Mental Health Apps and Fitness Perks)
• Company-paid Life and Disability Insurance
• 401k Retirement Plan (with 4% company match; immediate vesting)
• Flexible Time off Plan (for US exempt employees)
This is the range that we, in good faith, believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future.
Base Pay Range
$84,519.92-$114,350.48 USD
Research shows us the confidence gap and imposter syndrome can get in the way of meeting outstanding candidates, so please don't hesitate to apply - we'd love to hear from you.