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Job Category
Customer Success
Job Details
Job Details
We are hiring for an AI GTM Specialist within the Salesforce Professional Services Global Data & AI Practice team.
Our team is passionate about delivering Salesforce's premier AI and data product offerings to ensure customers get the most value from the Salesforce Platform. We help customers accelerate their path to value by leveraging Salesforce’s cutting-edge AI technology and strategic roadmaps. The Agentforce GTM Specialist plays a crucial role in accelerating AI & Data solutions that deliver fast-time-to-value, while charting the path for our customers to become a full agentic organization on the Salesforce platform.
You will have the ability to position Data 360 & Agentforce solutions on varied business problems across different industries, while understanding business objectives, managing client expectations and communicating the value of our Services effectively. You’ll serve as a strategic advisor and Salesforce product expert to some of the company’s largest and most complex enterprise customers. You’ll be a passionate, strategic services GTM specialist with exceptional enterprise, commercial and cross-functional skills.
We are looking for strategic, analytical thinkers with business skills to join one of the fastest growing areas of our business.
Responsibilities:
- Develop and manage a territory plan aligned to industry areas which align with our business goals
- Forecast accurately, build a pipeline and progress opportunities
- Continuously explore opportunities with existing customers regarding ‘add on’ services
- Partner and build strong relationships with License Sales and Core Salesforce Professional Services counterparts to educate on the positioning and representation of our Services offerings
- Engage customers using a consultative selling approach that positions Salesforce and yourself as a long-term trusted advisor relationship
- Use industry expertise and business insight to understand customer motivation, business drivers, strategic goals and desired business outcomes
- Work closely with our delivery teams to position, scope, schedule, and resource service engagements
- Create a compelling vision and clearly communicate our transformative solutions with the goal of generating significant success and business value from a customer's investment
- Follow internal methodologies and standardized approaches and seek to continuously improve them based on experience
- Meet individual Services KSOs (Key Strategic Objectives), including individual utilization and individual Services bookings influenced
- Flexibility to travel across other North American locations
Requirements:
- Bachelors Degree or higher
- 8 years experience, encompassing the following:
- Working with Data & AI tools to solve real business problems
- Demonstrated experience with Agentforce (preferred)
- Strong background and understanding of Core Salesforce products, with a clear PoV on how data & AI enhance our Core Salesforce Solutions
- Credible experience in a GTM role (E.g. Account Partner, Client Partner, Engagement Manager)
- A credible background in a consultative role, with a strong understanding of consumption sales, technology and how software services fits into the overall sales process.
- Experience working with stakeholders to understand and achieve business goals using data
- Experience growing accounts with large and complex pursuits or projects ($M+)
- Demonstrated ability to lead client interactions and communications
- Highly collaborative, team player with strong interpersonal skills and the ability to thrive in a fast paced, unpredictable environment
- The following skills would also be a plus:
- Demonstrated experience with Data 360
- Exemplary communication skills and ability to work in a team
- Ability to problem solve creatively and learn quickly
- Strong understanding and command of the English language including written, analytical and verbal communication skills
- Willingness to help out wherever needed
- Quality Microsoft Office skills, including Word, Excel and PowerPoint
- Beginners mind
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
