University of Maryland Medical System

Practice Manager, Thoracic Surgery

University of Maryland Medical System • $75K — $95K *
Glen Burnie, MD 21061In-Person
Healthcare
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • High School Diploma or equivalent (GED)
  • Two years of supervisory experience in a healthcare setting
  • Experience in direct supervision of administrative and/or clinical staff
  • Knowledge in physician practice billing and coding
  • Excellent organizational and customer service skills

Responsibilities

  • Drive operational goals and strategic plans for the practice
  • Facilitate communication and teamwork among physicians and staff
  • Implement and enforce daily operational policies and procedures
  • Enhance practice efficiency through management analysis
  • Oversee staffing processes including hiring and training new employees
  • Mediating conflicts among staff, patients, and physicians
  • Manage employee performance and provide ongoing coaching

Benefits

  • Maintain CLIA certification and business licenses
  • Opportunities for collaboration with medical leadership
  • Potential for professional training and development
  • Engagement with operational and financial performance metrics
Full Job Description
Job Requirements

Job Summary

Under general direction, the Practice Manager is responsible for the operational management of one or more practice sites. The Practice Manager assumes responsibility for ensuring the cost-effective delivery of quality patient care. The incumbent will remain abreast of financial and operational growth goals for the department/practice and strategies for continued improvement in operating and financial performance. In conjunction with UMCMG leadership, the Practice Manager plays a strategic role in driving the operational efficiency and strategic plans for the practice(s).

Primary Responsibilities

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job responsibilities performed.
  • Drives the accomplishment of facility's operational goals as well as short and long term strategic plans.
  • Facilitates communication among physicians, staff and administration establishing a climate that encourages teamwork and promotes collegial collaboration among all team members.
  • Establishes and implements, communicates and enforces policies and procedures that address daily operations of the practice including communication of any program or policy changes.
  • Works closely with medical staff to make practices more efficient and effective through application of practice management analysis.
  • Interviews, and selects high quality candidates, and trains new staff members.
  • Mediates or assists in the mediation of conflicts, differences and misunderstandings between and amongst patients, staff and physicians. Identifies potential problem areas and proactively address issues.
  • Manages employee performance for direct reports including:
  • Provides ongoing feedback and coaching. Completes formal performance reviews. Maintains employee records in system.
  • Identifies and addresses performance and behavioral problems of staff; counsels and disciplines according to policy on corrective action.
  • Recognizes and rewards performance.
  • Provides input for the development of budget and financial goals. Gathers data and writes justifications for personnel, capital expenditures for equipment and supplies.
  • Interfaces with Revenue Cycle Team for billing and collections agency and oversees charging, coding and fee tickets/department/practice and plan for continued improvement in operating and financial performance.
  • Ensures complete and accurate claims.
  • Works collaboratively with the medical leadership to ensure budget and financial goals are met.
  • Maintains CLIA certification and business licenses
  • Perform all other duties as assigned.


Work Experience

Education & Experience - Required
  • High School Diploma or equivalent (GED)
  • Two (2) or more years of supervisory experience in a healthcare setting
  • Two (2) years' experience in one or all of the following: direct supervision of administrative and/or clinical staff; physician practice billing, coding, quality assurance and experience in relevant area for assigned department/care center/practice.


Education & Experience - Preferred
  • Bachelor's Degree in a clinical or administrative field
  • Physician practice supervisory experience


Knowledge, Skills, & Abilities
  • Strong operations and leadership skills required.
  • Ability to analyze satisfaction, financial and operational data and develop plans for improvement.
  • Knowledge of laws and medical terminology relating to the management and operations of physician practices.
  • Ability to demonstrate diplomacy in communication and conflict resolution techniques.
  • Ability to partner and collaborate with physician leadership and work effectively with providers and physician site leadership.
  • Computer literacy skills required in Microsoft Word, Excel, Outlook and Power Point.
  • Excellent organizational skills.
  • Excellent customer service skills.
  • Ability to travel to multiple sites is required

About University of Maryland Medical System

The University of Maryland Medical System (UMMS) is a university-based regional health care system focused on serving the health care needs of Maryland. It is headquartered in Baltimore, Maryland, USA. It is a private, not-for-profit organization that operates 13 hospitals and has more than 28,000 employees. The University of Maryland Medical System was created in 1984 when the state-owned University Hospital became a private, nonprofit organization. It has academic affiliations with the University of Maryland School of Medicine and the University of Maryland, Baltimore County. The system is governed by a Board of Directors, which is responsible for the system's strategic direction and oversight. The University of Maryland Medical System is committed to providing high-quality, cost-effective health care services to the people of Maryland.
Learn more about University of Maryland Medical System
Size
28,000 employees
Industry
Healthcare
Founded
1984
5 Year Trend
+2%
Revenue
$4.4 billion
NASDAQ
* Ladders Estimates

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