Practice Manager Regional - PCI - Pittsburgh Region - FT

Highmark Health

$80K — $95K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience; a Master's degree preferred.
  • 5+ years of experience in healthcare management or operations.
  • Demonstrated expertise in practice management and revenue cycle processes.
  • Strong analytical skills for operational performance improvement.
  • Excellent leadership and interpersonal communication skills.

Responsibilities

  • Conduct on-site assessments to improve operational efficiency and patient satisfaction.
  • Develop strategic plans and budgets for physician practices.
  • Supervise and evaluate staff performance, including hiring and training.
  • Oversee daily operations in the absence of the manager to ensure continuity.
  • Manage physician productivity and compliance with established standards.
  • Facilitate the onboarding process for new practices and staff members.
  • Collaborate with physicians and leadership to achieve organizational goals.

Benefits

  • Comprehensive health and wellness programs.
  • Professional development and continuing education opportunities.
  • Flexible work schedule and work-life balance initiatives.
  • Supportive work environment promoting collaboration.
Full Job Description
Regional Practice Manager for Primary Care Institute

Locations include and are subject to change:

HVMG Edgeworth Internal Medicine

HVMG Internal Medicine Associates

HVMG Internal Medicine Specialists

HVMG Primary Care Monaca

HVMG Associates in Family Medicine

HVMG Primary Care Associates Sewickley

HVMG Family Practice Associates Hopewell

AHN Primary Care Sewickley

AHN Primary Care New Castle

AHN Primary Care Butler

AHN Primary Care Beaver

AHN Cranberry Internal Medicine Associates

GENERAL OVERVIEW:

Provides operational and financial oversight to a network of physician practices. Is responsible for improving office operational efficiency and productivity while providing cost savings and revenue enhancing services.

ESSENTIAL RESPONSIBILITIES:
  • Conducts on-site assessment of practice operations to identify opportunities for improvement in the areas of operational and process improvement, including patient access, care alignment, patient satisfaction, and maximizing revenue. Identifies barriers and implements corrective action measures to ensure positive outcomes.
  • Develops, plans, and budgets on a strategic, tactical, and operational level for and with each practice. Manages and monitors key financial and revenue cycle metrics, including staff hours, resource allocation, expense budget, patient volumes, and the revenue cycle process.
  • Supervises staff, resolves problems, and implements approved disciplinary action. Interviews, hires, trains, and conducts performance evaluations.
  • Assumes day-to-day operations and oversight of employees of practice in the absence of the manager (i.e. leave of absence, resignation, etc.)
  • Proactively manages physician contractual obligations by ensuring appropriate level of productivity (wRVUs), standardization of physician schedules and appointment times, and compliance with the 72-hour rule and same day availability for urgent patients.
  • Manages all phases of onboarding in the practice acquisition process, including providing support to new managers and physicians, establishing processes, and site preparation. Manages all phases of exit process for departing practices, including medical records processing, site breakdown, and staff assignments.
  • Trains new managers in policies and procedures. Provides ongoing guidance and support to established managers.
  • Works constructively with all designated physicians, leadership, and health professionals to accomplish organization and practice goals.


QUALIFICATIONS:
Minimum
  • Bachelor's degree or relevant experience and/or education as determined by the company in lieu of bachelor's degree.


Preferred
  • Master's degree.

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