Job DetailsChristianaCare's Medical Group is looking to hire a
Full-Time Site Manager to support the
Primary Care at Concord practice.Primary Care at Concord Health Center is a growing family practice located at 161 Wilmington West Chester Pike in Chadds Ford, Pennsylvania. Primary Care at Concord is home to a dynamic team of Physicians, APCs, Registered Nurses, 5 Medical Assistants and Office Assistants.
Primary Care Concord Health Center | ChristianaCare
The Site Manager is responsible for supervising ambulatory practice support caregivers and ensuring that the daily activities and workflows of their clinics and programs are being followed. They will provide front-line direction and problem-solving, serves as the first accountable leader when expectations are not being met, and provides assistance and support to the team to create an environment for caregivers to provide high-quality care to their patients.
Our ideal candidate should have:- Strong operational leadership experience.
- Demonstrated success in managing operational workflows within an ambulatory setting.
Key Responsibilities- Leads recruitment, onboarding, retention, and offboarding activities of ambulatory practice caregivers (ie MAs, OAs, RNs)
- Completes Check-ins and Annual Performance Evaluations of assigned caregivers (MAs, OAs, RNs)
- Provides on-site support and direction for daily problem-solving of associate, patient, and provider concerns
- Ensures that clinic staffing is in place to support the activities and services within their assigned clinic(s) and services. Addresses caregiver staffing gaps by securing and redeploying caregivers as needed. Notifies providers of changes in staffing and the actions being taken to restore staffing levels.
- Monitors and coach's non-provider caregivers to ensure that standard operating procedures and workflows are being followed related to rooming patients, data collection, documentation, and all other assigned activities in support of high-quality patient care.
- Conducts daily charge and cash reconciliations in accordance with established policies and procedures.
- Ensures that supply levels are maintained to support the activities of the clinic.
- Responsible for planning and leading monthly clinic meetings with all non-provider caregivers to share results, celebrate successes, obtain feedback and ideas, address questions and concerns, and provide updates and notifications.
- Supervises and trains non-provider caregivers on daily cash handling and copay collections per established policies and procedures.
- Approves all caregiver timecards as assigned.
- Performs other duties as required.
Position Qualifications- High School diploma required. Associate's degree preferred.
- 2 years of office practice experience required; supervisory experience preferred.
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Annual Compensation Range $68,161.60 - $109,054.40
This pay rate/range represents ChristianaCare's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.
Post End DateOct 30, 2026
