Northwestern Memorial HealthCare

Practice Administrator II - Ophthalmology

Hospitals & Medical Centers
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; equivalent experience may be accepted.
  • 5+ years of management experience in a medical setting or related field.
  • Proven track record in medical office management.
  • Strong alignment with NM's core values: integrity, excellence, patient-first, and teamwork.
  • Excellent communication and interpersonal skills.
  • Demonstrated ability to organize and direct activities of others.

Responsibilities

  • Stay updated on healthcare trends and communicate them to the staff.
  • Support NM's mission; identify opportunities for business growth and service expansion.
  • Promote fiscal accountability; engage staff in budget preparation and efficiency suggestions.
  • Monitor budgets and development plans; keep staff informed with updates.
  • Assess individual staff skills; provide constructive feedback and address performance gaps.
  • Encourage ongoing learning and development; offer coaching and cross-training opportunities.
  • Involve staff in planning and decision-making processes; hold them accountable for outcomes.

Benefits

  • Wide range of resources for physical, emotional, and financial well-being.
  • Protection for unexpected life events.
  • Comprehensive support for career and personal development.
  • Opportunities for benefits detailed on the Northwestern Medicine career page.
Full Job Description
The Practice Administrator II reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. This Practice Administrator will oversee Ophthalmology across Winfield, Geneva, and Naperville locations. The Practice Administrator II is responsible for planning, directing and monitoring operations in an intermediate ambulatory environment to achieve excellence in the delivery of patient care in the physician practice while creating an inspiring and rewarding environment for staff members. The Practice Administrator II is responsible for the financial and operational management and coordination of the overall activities, clinical services and programs for RMG Practices. The Practice Administrator II manages multiple sites or departments within RMG. Responsibilities: • Stays informed of current and emerging issues and trends for areas of accountability, NM organization and healthcare industry. Communicates and educates staff on requirements, changes, advances, opportunities, directions and projections for the future. • Thinks and acts in ways that support NM's mission, vision and values. Identifies opportunities for new business growth and development, expansion of current services, etc. • Practices fiscal accountability. Encourages staff and team accountability by involving them in budget preparation, identifying ideas for increasing efficiency, cost savings, developing and growing the business and existing services. • Measures and monitors budget and business development plans; provides ongoing updates to staff. • Identifies staff's individual skills and interests; provides timely, positive, constructive feedback; addresses performance gaps as they occur with clear action plans and timelines for improvement. • Supports ongoing learning and skill development for self and staff; provides coaching and mentoring; assigns stretch goals, cross-training and other opportunities for career development within CDH. • Involves staff in planning and decision-making as appropriate. Holds staff accountable for follow-through and results. • Facilitates change readiness and agility among staff and teams. • Achieves departmental and organizational goals. Qualifications Required: • Bachelor's degree. Equivalent experience may be accepted in lieu of formal education. • Five (5) years management experience in a medical setting or related experience. • Demonstrated success in medical office management. • Demonstrates personal alignment with NM's core values of integrity, excellence, patients first, and teamwork. • Effective communication and interpersonal skills. • Ability to plan, organize, and direct the activities of others. Preferred: • Master's degree. • Certification in area of specialty or administration. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Click on or copy and paste URL to your browser to view detailed benefits information NorthwesternMedicine Career Page https://jobs.nm.org/benefits Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings. If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception: New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.

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