PHP Support Engineer

Purple Drive Technologies

• $70K — $95K *
Raleigh, NC 27610In-Person
Information Technology
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 3+ years of experience as a PHP Support Engineer or similar role
  • Proficient in PHP and SQL (MySQL/PostgreSQL)
  • Experience with monitoring and debugging tools like Splunk and Tableau
  • Solid understanding of web application development lifecycle
  • Strong analytical skills for root cause analysis and troubleshooting
  • Ability to handle production support and respond within SLAs
  • Familiarity with RESTful APIs and third-party integrations

Responsibilities

  • Monitor and resolve PHP application issues in production environments
  • Diagnose and perform bug fixes in PHP codebases
  • Investigate recurring failures to implement long-term solutions
  • Conduct thorough code reviews for bugs and security issues
  • Write and optimize SQL queries for database support
  • Support and debug RESTful API integrations
  • Maintain documentation for runbooks and incident logs

Benefits

  • Opportunities for professional development and training
  • Collaborative team environment with cross-functional exposure
  • Flexible working hours to support work-life balance
  • Access to cutting-edge technology and tools
  • Potential for career advancement within the company
Full Job Description
Overview:

Hi

PHP Support Engineer

Role Descriptions:
• PHP Support Engineer
• Hands-on PHP engineer providing production support, bug resolution, and performance optimization for web applications. Acts as the technical bridge between engineering and operations - owning issue triage, root cause analysis, and timely fixes in live environments.

Key Responsibilities
• Production Support: Monitor, triage, and resolve PHP application issues across production environments within defined SLAs
• Aware of Web Application Development Lifecycle
• Bug Fixes & Patches: Diagnose and fix defects in PHP codebases; deploy hotfixes with minimal downtime
• Knowledge of tools: Splunk, Tableau
• Root Cause Analysis: Investigate recurring failures, document findings, and implement permanent solutions
• Code Review & Quality: Review PHP code for bugs, security vulnerabilities, and performance bottlenecks
• Database Support: Write and optimize SQL queries; troubleshoot database-related application issues (MySQL / PostgreSQL)
• API Support: Debug and support RESTful API integrations and third-party service connections
• Documentation: Maintain runbooks, incident logs, and known-error knowledge base
* Ladders Estimates

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