Walgreens

Pharmacy Manager Local Specialty

Walgreens • $130K — $191K *
Los Angeles, CA 90011In-Person
Pharmaceuticals & Biotech
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • BS in Pharmacy or Pharm D from an accredited institution
  • Current pharmacist license or willingness to obtain within 1 year
  • Minimum 1 year of pharmacy experience including prescription filling and legal compliance
  • Experience with pharmacy operations and technology systems
  • Knowledge of state and federal controlled substance laws
  • Specialized training or enough experience in specific medication or disease states (e.g., HIV, Organ Transplant, Oncology).

Responsibilities

  • Ensure hospitable and efficient customer service within the pharmacy department.
  • Manage the pharmacy department operations for improved sales and profit.
  • Report and address prescription errors according to policies and procedures.
  • Oversee accurate reporting of inventory for limited distribution drugs.
  • Maintain compliance with all federal and state regulations regarding pharmacy operations.
  • Coordinate daily pharmacy schedules and manage staffing effectively.
  • Prepare and submit reports required by the company and government agencies.

Benefits

  • Comprehensive healthcare coverage including medical, dental, and vision.
  • 401(k) plan with company match to support retirement savings.
  • Employee discount on pharmacy products and services.
  • Paid time off and holiday pay for maintaining work-life balance.
  • Opportunities for ongoing professional development and training.
Full Job Description
Job Description

Customer Experience
  • Ensures department personnel provide hospitable service and information; and are courteous, friendly, and efficient.
  • Responds to customer inquiries and complaints, maintains and improves overall image of pharmacy department.
Operations
  • Manages the operation of the pharmacy department.
  • Improves prescription numbers, pharmacy sales, profit, and image through the accurate filling of prescriptions, and by providing courteous and efficient service to customers inclusive of patients, prescribers, pharmaceutical manufacturers, payers, and health systems.
  • Reports prescription errors immediately and adheres to Company policies and procedures relating to prescription incidents and the Quality Improvement Program.
  • Assures accurate and timely reporting of inventory for limited distribution drugs (LDD) when required (daily, weekly, monthly).
  • Complies with all federal and state laws and regulations and Company policies governing all drugs and products; maintains required records, documentation, and reports.
  • Recommends and implements asset protection controls and procedures to identify and minimize profit loss.
  • Improves and maintains pharmacy department housekeeping, maintenance, and appearance for the safety, health, and well-being of customers and employees, and ensures adherence to applicable government regulations and laws.
  • Controls the store's safe and "bank," including electronic register readings, cash withdrawals, cash accounts, daily cash reports, cash over and short records, and other reports related to cash management.
  • Assures proper operation and maintenance of pharmacy department systems and equipment.
  • Maintains awareness of third party pharmacy business opportunities, and assures proper administration and implementation of third party pharmacy systems and procedures to lessen payment rejections. Resolves third party rejection problems promptly, and resubmits rejected claims for payment on a timely basis.
  • Manages and controls Prescription Department inventory. Adheres to Company buying procedures, recommends and orders merchandise from proper internal and external sources.
Daily Planning and Execution
  • Coordinates and organizes pharmacy department daily schedule of activities.
  • Manages pharmacy staffing by planning for and scheduling appropriate pharmacy hours in adherence with budgeting guidelines.
Business Performance Management
  • Prepares, submits, and files various reports and records required by the Company and various government agencies.
Business Planning
  • Works with the Registered Manager, Local Specialty Pharmacy to solicit third party prescription business and pursue opportunities to grow Walgreens' Specialty businesses at the site.
  • Specific to Health System Pharmacy locations: Responsible for assisting the RMGO by collaborating with internal strategic account management to deepen the relationship with the health system for overall growth of business at the site and within Walgreens.
People & Performance Management
  • Implements department organization structure through proper hiring and placement, transferring of personnel, scheduling of work, assignment of responsibility, delegation of authority, promotion of personnel, layoffs, recalls, or effectively recommending the same.
  • Maintains and improves performance of department through the building of employee morale and motivation, rewards employees, and addresses employee complaints where appropriate, and uses Constructive Discipline policies of Company to discipline, suspend, terminate, or effectively recommend the same. Utilizes Constructive Discipline policy to ensure compliance with state and federal laws by pharmacy department personnel.
  • Assures EEO compliance through equity, consistency, and fairness; prevents workplace harassment; upholds the Open Door policy assuring no retaliation; communicates openly and honestly to employees at all times.
  • Recommends allocation of pharmacy hours and support personnel; directs and attains payroll budget and controls use of overtime.
  • Supervises pharmacy department team members to assure performance of required functions and adherence to Company policies and procedures. Ensures proper licensure of all pharmacy department personnel. Confirms pharmacy department employees are trained on all required functions regarding payer and pharmaceutical contractual requirements (adverse event reporting, data and inventory reporting, clinical management). Reaffirms with all pharmacy department personnel, on a regular basis, their obligations regarding the dispensing of prescriptions only in good faith.
Training & Personal Development
  • Develops department employees through orientation, training, establishment of objectives, and communication of rules.
  • Audits own performance and recommends own objectives and standards of performance.
  • Maintains an awareness of developments in the pharmacy, health care, and retail management fields that relate to job responsibilities, and integrates them into own practices.
Communications
  • Maintains and develops good working relationships with physicians and other health professionals. Works collaboratively, along with the Registered Manager, Local Specialty Pharmacy, with internal specialty sales account managers as well as strategic account managers of health systems to deepen relationships to drive growth of the business.
  • Recommends, plans, and administers community and professional relations programs.
  • Informs appropriate personnel of department's plans, programs, and operations that affect their areas, and encourages feedback from all employees to increase productivity.


External Basic Qualifications

  • BS in Pharmacy or Pharm D Degree from an accredited educational institute.
  • Current pharmacist license in the states within the district (or willing to obtain in 1 year) per district guidelines.
  • At least 1 year pharmacy experience including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.
  • Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.
  • Has completed specialized training regarding medication and disease state or has sufficient practical experience that is necessary to provide specialized services offered at clinic location (HIV, Organ Transplant, Oncology, etc.).


Preferred Qualifications

  • Supervisory experience planning, organizing, and directing the work of pharmacy staff, preferably at a local specialty pharmacy.
  • Overall score of Exceeds Expectations for the most recent performance review period and an overall score of Achieving Expectations for the earliest review period.
  • At least 6 months pharmacy experience with Walgreen Co.

We will consider employment of qualified applicants with arrest and conviction records.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $130,275 - $191,209. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

About Walgreens

Walgreens is the nation's largest drugstore chain with fiscal 2010 sales of $67 billion. The company operates 7,689 drugstores in all 50 states, the District of Columbia and Puerto Rico. Each day, Walgreens provides nearly 6 million customers the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services, and advice in communities across America. Walgreens scope of pharmacy services includes retail, specialty, infusion, medical facility, and mail service, along with respiratory services. These services improve health outcomes and lower costs for payers including employers, managed care organizations, health systems, pharmacy benefit managers, and the public sector. Take Care Health Systems is a Walgreens subsidiary that is the largest and most comprehensive manager of worksite health centers and in-store convenient care clinics, with more than 700 locations throughout the country.

Walgreens Careers

Joining Walgreens means becoming part of a team dedicated to inspiring health and well-being across America. As a cornerstone of the community, Walgreens offers unparalleled job opportunities in the retail and healthcare sectors, making it an ideal place for professional growth and innovation. Work You’ll Do At Walgreens, every position contributes to our mission of delivering premier health solutions while ensuring a diverse and inclusive workplace that fosters growth. Our team members are at the forefront of transforming customer experiences through dedication and expertise. Lead with Innovation and Leadership Embrace the opportunity to lead at Walgreens, where we combine industry expertise with a culture of innovation. Our leadership is committed to nurturing a professional environment where ideas thrive and leadership skills are honed through comprehensive diversity training and leadership development programs. Engage in Meaningful Work Join a team that values hard work and creativity, where your skills will be enhanced through challenging projects and collaborative team efforts. Walgreens is not just about filling prescriptions—it's about offering solutions that promote healthier communities. Explore Career Opportunities Whether you're looking for an entry-level position or a more advanced professional role, Walgreens offers a range of career paths in dynamic business areas. From in-store roles to corporate support, our job opportunities are designed to fit a variety of skills and interests. Internship and Employment Benefits Start your career with a Walgreens internship and gain hands-on experience that paves the way for future employment. Our interns work on real projects that matter, gaining skills that are crucial for future success. Full-time team members enjoy a wealth of benefits, including comprehensive health coverage, retirement plans, and exclusive employee discounts. Invest in Your Career Growth Walgreens is committed to the career development of our employees. We provide resources and training that encourage continuous learning and career advancement. With support for certifications and networking opportunities, team members can expand their professional horizons and achieve their career goals. Stay Connected Join Our Team Discover the diverse range of hiring opportunities at Walgreens by exploring open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players ready to make a significant impact. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work at Walgreens. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at Walgreens. At Walgreens, we are excited to see where your ambition takes you. Join us and be part of a team that is dedicated to shaping the future of health and wellness for everyone.
Learn more about Walgreens
Size
202,000 employees
Market Cap
$32.8 billion
Industry
Retail & Consumer Goods
Net Income
-$696 million
Founded
1901
5 Year Trend
+2.3%
Revenue
$141.5 billion
NASDAQ
WBA
* Ladders Estimates

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