What you'll be doing

As a Performance Lead, you'll be a strategic partner to the Crew Lead, playing a pivotal role in driving the success of both business and technology outcomes. You'll translate strategic priorities into actionable execution, ensuring that our organizational strategies are tightly aligned with delivery. Using your expertise, you'll establish transparent frameworks and measurement systems to track progress and proactively identify opportunities for improvement. You'll collaborate across crews and stakeholders to optimize performance, support compliance, and ensure that every outcome is positioned for maximum strategic impact. While you won't have formal people leadership responsibilities, you'll influence and orchestrate crew-level planning, performance tracking, and execution guidance to help CIBC achieve its enterprise objectives.

At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

• Orchestrate crew-level planning - Lead planning processes for highly complex crews, ensuring that outcomes and metrics are aligned with enterprise strategy and that integration dependencies are considered across teams and systems.
• Performance tracking & analysis - Monitor and analyze crew performance against critical metrics, collaborating with Agile Coaches to identify opportunities for continuous improvement and enhance customer experience and operational effectiveness.
• Execution guidance - Provide expert guidance on advanced tools, techniques, and domain-specific knowledge to maximize business and client value, particularly where work is foundational or highly integrated.
• Resource tracking - Oversee workforce allocation and utilization to support strategic decision-making and delivery of outcomes, prioritizing crews with specialized or unique skill sets.
• Compliance & governance support - Maintain oversight of compliance with delivery frameworks and regulatory requirements, and support Crew Leads and Product Owners in managing governance escalations and reporting needs.
• Insight creation & relationship building - Drive transparency and actionable insights to advance strategic objectives, and build strong relationships with Crew Leads, Product Owners, Agile Coaches, and other key stakeholders.

Who you are

• You're a strategic influencer. You have a proven track record of leading complex, high-impact project portfolios and driving alignment across multiple stakeholders without formal authority.
• You're analytically driven. You bring expertise in advanced analytical frameworks and are adept at solving multifaceted business challenges through data-informed decision-making.
• You're an Agile champion. You have a deep understanding of Agile methodologies and a history of championing continuous improvement across diverse teams and initiatives.
• You're a relationship builder. Your outstanding communication and stakeholder engagement skills help you foster collaboration and present to executive leadership with confidence.
• You're technically proficient. You're highly skilled with enterprise performance management tools, analytics platforms, and industry best practices for optimizing business outcomes.
• Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

Job Location
Toronto-81 Bay, 18th Floor

Employment Type
Regular

Weekly Hours
37.5

Skills
Agile Methodology, Business Processes, Collaboration, Communication, Continuous Improvement, Data Analysis, Domain Knowledge, Enterprise Performance Management (EPM), Identifying Risks, Influencing Without Authority, Informed Decision Making, Insight Generation, Performance Tracking, Problem Solving, Project Management, Resource Optimization, Stakeholder Management, Strategic Decisions, Strategic Initiative