Forter

People Programs Manager

Forter$119K — $147K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4-8 years of experience in People Programs, HR, or related functions.
  • Proven ability to manage multiple projects with strong organizational skills.
  • Prior experience building or supporting DEI initiatives and ERGs.
  • Demonstrated cross-functional collaboration skills, particularly with Marketing and Communications.
  • Experience with budget management and financial tracking for programs.
  • Strong written and verbal communication skills for organizational messaging.
  • Familiarity with global company dynamics and multi-site operations.

Responsibilities

  • Design and enhance employee experience programs focusing on recognition and onboarding.
  • Shape and implement a global events calendar while ensuring local engagement.
  • Oversee the management and strategy of the swag program for employees and candidates.
  • Create recognition moments that align with company successes and milestones.
  • Conduct regular audits to identify and address gaps in the employee experience.
  • Activate and communicate the Employee Value Proposition in collaboration with Marketing.
  • Lead and develop infrastructure for DEI programs and Employee Resource Groups.

Benefits

  • Competitive salary
  • Restricted Stock Units (RSUs)
  • Matching 401K Plan
  • Generous health insurance including vision and dental
  • Home office allowance
  • Generous PTO policy
  • Half-day Fridays
Full Job Description
About the role:

Reporting to the Senior Director, Talent Acquisition and Culture, the People Programs Manager will own and evolve the programs and moments that shape how people feel about working at Forter. This is a strategic IC role focused on driving recognition, culture, events, swag, and DEI initiatives while partnering cross-functionally to amplify Forter's employer brand and Employee Value Proposition.

You'll sit on the People team and operate at the intersection of culture, communications, and community, touching every layer of the employee lifecycle from day one through long tenure. You'll own your programs end-to-end, set the vision, manage vendors and budgets, and bring creative thinking to how we show up for our people globally and locally.

What you'll be doing:

Employee Experience Programs
  • Design and improve core EX programs: Own and continuously evolve recognition, milestone moments, onboarding experiences, and culture moments, ensuring they land with impact across a global workforce.
  • Shape the global events cadence: Partner with local employee experience teams to develop and evolve a global events calendar, ensuring consistency of experience while preserving local relevance across geographies.
  • Develop and manage the swag program: Lead Forter's swag strategy end-to-end, including vendor selection, inventory management, quality standards, and distribution for employees, candidates, and new hires.
  • Connect programs to company momentum: Design and activate recognition and celebration moments tied to company milestones and wins, from new client launches to product achievements, ensuring employees feel the impact of the company's success.
  • Identify experience gaps: Audit the employee journey on an ongoing basis and propose scalable, high-impact solutions where gaps exist.

EVP & Employer Brand
  • Activate Forter's Employee Value Proposition: Partner with Marketing and TA to define, articulate, and activate the EVP, ensuring alignment between how we show up as an employer externally and what employees actually experience internally.
  • Spotlight employee stories: Surface and amplify authentic employee journeys across internal and external channels, including content, social, career pages, and events.
  • Partner on brand repositioning: Work closely with Marketing to ensure Forter's brand evolution is reflected internally, embedding updated messaging, values, and identity into employee programs, communications, and key moments across the lifecycle.

Diversity, Equity & Inclusion
  • Lead DEI programming: Drive Forter's DEI initiatives with a specific focus on building and enabling Employee Resource Groups (ERGs).
  • Build ERG infrastructure: Develop the frameworks, charters, governance, programming support, and budget allocation that allow ERGs to operate and grow effectively.
  • Partner on priorities and progress: Work with People leadership and business leaders to set DEI priorities, measure impact, and design programming tied to awareness moments and heritage months.

Budget & Vendor Management
  • Own program budgets: Manage budget planning, tracking, and reporting across your full program portfolio.
  • Manage vendor relationships: Lead external partnerships with event venues, recognition platforms, swag suppliers, and ERG program tools, including RFPs, contracts, and ongoing performance management.
  • Drive efficiency: Identify opportunities to improve cost-effectiveness without compromising employee experience quality.

Global & Local Balance
  • Build programs that scale: Design initiatives that work globally while making space for local culture, office identity, and regional nuance.
  • Partner with local Employee Experience teams: Work alongside Employee Experience Partners and office leads to customize programs appropriately across Forter's markets.
  • Operationalize consistency: Balance centralized standards with decentralized flexibility, ensuring every employee has a connected Forter experience regardless of location.

What you'll need:
  • 4-8 years of experience across People Programs, HR, or a related function including but not limited to Employee Experience, Culture & Belonging, and Internal Communications.
  • Demonstrated experience running multiple programs simultaneously with strong project management discipline.
  • Experience supporting or building DEI initiatives and/or ERGs.
  • Track record of cross-functional partnership, especially with Marketing, TA, or Communications.
  • Budget ownership experience; comfortable with planning cycles and spend tracking.
  • Strong written and verbal communication skills with the ability to craft messaging that resonates at every level of the org.
  • Experience in a global company with multi-site complexity.
  • High ownership orientation; you see gaps and close them without being asked.
  • Comfort with ambiguity and the ability to build structure where little exists.

Benefits:
  • Competitive salary
  • Restricted Stock Units (RSUs)
  • Matching 401K Plan
  • Comprehensive and generous health insurance, including vision and dental coverage
  • Home office allowance
  • Generous PTO policy
  • Half day Fridays

Hybrid work:

At Forter, we embrace a hybrid work model that blends in-person connection with the flexibility of remote work. Team members based near our key hubs are expected to work from the office at least three days per week. We believe that regular face-to-face collaboration fuels professional development, strengthens our culture, and builds the relationships that help teams thrive.

*Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes.

Salary Range: $119,000 - $147,000 annually + bonus + equity + benefits
The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, and skill level.

About Forter

Forter is a provider of e-commerce fraud prevention solutions. The company's platform uses artificial intelligence and machine learning to analyze transactions and identify fraudulent activity in real-time. Forter's solutions are used by a wide range of e-commerce businesses, including retailers, travel companies, and financial institutions. The company is headquartered in New York City, with additional offices in Tel Aviv, London, and Paris.
Learn more about Forter
Size
500 employees
Industry
Founded
2013

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