About You

People Operations is where a company's values become real: in how someone experiences their first day, how people are set up to do great work, how a compensation change gets communicated, how a policy actually gets followed.

We're hiring a People Operations Specialist who wants to own the systems and processes behind VSCO's employee and contractor experience, and who gets genuine satisfaction from making things run cleanly at scale. You'll work closely with our CEO and People Team to build and manage the infrastructure behind our workforce: our HRIS and contractor management systems, onboarding and offboarding workflows, compliance processes, and the data and reporting that help us make good decisions about our people.

This isn't a generalist HR role. It's built for someone who thinks like an operator and an analyst: someone who sees a manual, inconsistent process and can't help but turn it into something clean, repeatable, and built for efficiency.

If you're 3-5 years into your career, love building and managing systems that quietly make everything work better, and want to grow into a broader People or Operations leadership role, this is that opportunity.

This role reports directly to the CEO and is based out of our San Francisco, CA office (minimum 3 days/week in office).
The Day-to-Day
Own People Systems & Infrastructure

• Own and maintain our HRIS, contractor management platforms, and related systems, ensuring data accuracy and integrity across the employee and contractor lifecycle
• Evaluate, implement, and improve the tools that support hiring, onboarding, payroll coordination, benefits administration, and contractor engagement
• Build reporting and dashboards that give leadership visibility into headcount, org structure, contractor spend, and workforce trends

Delightful Employee & Contractor Experience

• Manage end-to-end onboarding and offboarding for both employees and contractors, ensuring a smooth, well-documented experience at every step
• Own contractor classification, agreements, and renewals in partnership with Legal and Finance, keeping VSCO compliant as the contractor base grows
• Coordinate benefits administration, leave management, and other lifecycle processes with accuracy and discretion

Build Smarter Systems, Drive Sharper Decisions

• Identify where existing people processes are manual, inconsistent, or breaking down, and design scalable systems to replace them
• Use data to answer questions about the workforce, such as turnover, time-to-hire, and contractor utilization, and in collaboration with leadership, turn findings into clear recommendations
• Document policies and processes so they're easy to follow, easy to audit, and easy to hand off as the team grows

Airtight Compliance & Payroll Operations

• Keep VSCO compliant with employment and contractor regulations across the jurisdictions we operate in
• Own recurring compliance workflows, including onboarding documentation, I-9/employment eligibility processes, required employee notices, and employee file maintenance
• Partner with Finance and external vendors to coordinate payroll inputs, audits, employee changes, contractor payments, and related reporting

Elevate VSCO's Culture

• Partner with the CEO and leadership team on policy updates, handbook maintenance, and internal communications about people programs
• Support culture-building efforts, including team offsites, all-hands logistics, employee appreciation, and the operational backbone of a great employee experience

Qualifications

• 3-5 years of experience in People Operations, HR Operations, People Systems, or a related operational role
• Hands-on experience with HRIS platforms such as Sapling and Lattice, and contractor management systems
• Strong systems thinker: you build processes that scale, not workarounds that hold
• Enjoy working with data: you can build a report, spot a trend, and turn data into clear insights that leadership and managers can use to support decisions
• Working knowledge of core employment and contractor compliance fundamentals, or the ability to get there quickly
• Excellent written communicator: clear, concise, and precise, especially when documenting policy or process so that employees clearly understand
• High discretion and judgment: you handle sensitive employee and contractor information with care
• Fluent using AI tools: you use them to work faster and think better, not as a substitute for creativity or judgment
• Continuously evaluate emerging AI tools and workflow automation opportunities that improve the employee experience while reducing manual administrative work.

What Makes You Stand Out

• You've built or overhauled a people system or process before, taking it from messy to reliable
• You're great at organizing and documenting company policies ensuring they are effectively understood by everyone
• You're naturally analytical, and default to data over gut feel when making recommendations
• You're excited to grow: you see this role as a launchpad into broader People, Operations, or business leadership
• You take ownership without waiting to be asked, and you sweat the details that others miss
• You've worked with both employees and contractors and understand the practical differences between them
• You're energized by the idea of shaping how VSCO's people function operates as the company scales

Compensation

The base salary range for this role is $120,000 - $150,000. Salary is one component of our total compensation package. This position also qualifies for bonuses and equity (i.e. stock options). The benefits available for this position include flexible time off, a 401K retirement plan, insurance (medical, dental, vision, life/AD&D, short and long term disability), and 11 paid holidays. We also provide paid sick time as required by state and local law. Additional benefits and perks are also offered for this position.

The application window for this role will be open until at least August 28th. This opportunity will remain online based on business needs which may be before or after the specified date.