Vancouver Coastal Health

People Health Coordinator

Vancouver Coastal Health$67K — $97K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Diploma in Rehabilitation and Disability Management or related field with 3 years of claims management experience in healthcare or multi-site union environments.
  • Certificate in Disability Management is a plus.
  • Proficient in resolving administrative issues employing acquired skills independently.
  • Strong verbal and written communication skills for effective advice and information exchange.
  • Excellent time management skills to prioritize and complete tasks efficiently.
  • Diligent in data management, monitoring, and reporting.

Responsibilities

  • Provide case management and administrative support for straightforward return-to-work processes.
  • Coordinate return-to-work services, including planning, implementing, and evaluating options.
  • Promote recovery through transitional work programs and early return-to-work initiatives.
  • Facilitate communication between department managers, WSBC, and external services for early intervention services.
  • Integrate services with the Disability management team to ensure staff's safe return to work.

Benefits

  • Possibility of career advancement within a large healthcare organization.
  • Work in a supportive team environment with focus on employee health and recovery.
  • Engagement with diverse cases ensuring impactful work for individuals' recovery.
Full Job Description
Salary Details

The salary range for this position is CAD $32.44/Hr. - CAD $46.64/Hr.

Job Summary

As a People Health Coordinator with Vancouver Coastal Health you will:

  • Be responsible for providing effective case management and administrative support for straightforward return to work processes for an assigned portfolio within the health authority. These cases would include occupational (WSBC MSI claims) and non-occupational injuries/illnesses.
  • Be responsible for return to work support services that encompass planning, implementing, coordinating, monitoring and evaluating options available to meet an individual's needs for a safe and early return to work and liaise on behalf of the department with union representatives and external agencies to coordinate return to work efforts.
  • Promote recovery at work through transitional work program or return to work (RTW) efforts.
  • Work with department managers and the WSBC on the identification of claims for coordination of early intervention services, and coordinate modified/alternate work opportunities to mitigate absences from work due to injury/illness.
  • Work with other members of the Disability management team, including supporting the Employee Health Advisors, to ensure integration of services that promote the early and safe return to work for staff and escalate files when necessary. Primary contacts are with Managers, Employee Health Advisors, WSBC, external services providers, payroll and records and benefits.


Qualifications

Education & Experience
  • Diploma in Rehabilitation and Disability Management or related program from a recognized educational institution supplemented by three (3) years' recent related experience in claims management in a healthcare and/or a large complex multi-site union environment, or an equivalent combination of education, training and experience.
  • A relevant Certificate in Disability Management is an asset.

Knowledge & Abilities
  • Applies acquired skills and knowledge to efficiently and independently resolve administrative issues/problems.
  • Effectively utilizes both verbal and written communication skills when providing advice or information or seeking/acquiring information.
  • Optimizes departmental effectiveness and contributes to organizational success by applying excellent time management skills to prioritize and complete assignments and schedule activities.
  • Practices diligence and care when maintaining, monitoring, calculating and summarizing data, records and budget information.
  • Highly developed business writing and verbal communication skills with the ability to document work appropriately.
  • Resourceful; well-organized; systematic analysis; strategic thinking; critical thinking; attention to detail; leadership and management skills.
  • Demonstrated ability to exercise tact, good judgment and initiative, deal with frequent and random changes; make decisions for a wide variety of complex business matters.
  • Demonstrated ability to use database, spreadsheet and word processing software at an advanced level to create a variety of documents, reports and presentations, and to maintain databases.
  • Physical ability to perform the duties of the job.


Only short-listed applicants will be contacted for this posting.

***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.

About Vancouver Coastal Health

Vancouver Coastal Health (VCH) is a publicly funded healthcare organization that provides a range of health services to residents in the Vancouver area. VCH is responsible for the delivery of hospital, community, and long-term care services, as well as public health and mental health services. The organization has a team of healthcare professionals, including doctors, nurses, and support staff, who work together to provide high-quality care to patients. VCH is committed to improving the health of the population it serves and works closely with community partners to address health issues and promote healthy living.
Learn more about Vancouver Coastal Health
Size
14,000 employees
Industry

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