Stripe

Payments Performance Strategist, Network Cost

Stripe • $130K — $180K *
New York, NY 10025In-Person
Finance & Insurance
8 - 10 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • 10+ years of experience in payments or operations, ideally within a tech company or consultancy
  • Deep expertise in card network costs at the acquirer level
  • In-depth knowledge of interchange and scheme fees at the merchant level
  • Familiarity with e-commerce payments and optimization strategies
  • Understanding of card network regulations (PSD2/PSD3)
  • Strong relationship-building skills with cross-functional teams
  • Self-starter with proven ability to achieve results autonomously

Responsibilities

  • Lead data-driven discussions with merchants to develop optimization strategies
  • Equip the Sales team with tools and training for effective merchant engagement
  • Create optimization narratives and tools based on extensive payments analysis
  • Deploy optimization playbooks across Stripe's customer portfolio
  • Analyze customer feedback to influence product roadmap decisions
  • Continuously enhance self-serve offerings based on feedback

Benefits

  • Opportunity to work with a leading technology company
  • Collaborative and dynamic work environment
  • Diverse and inclusive company culture
  • Ability to influence product development with direct merchant feedback
  • Engagement with cross-functional teams in a fast-paced setting
Full Job Description
What you'll do

The Global Payments Performance team will be responsible for leading data-driven discussions with existing and prospective merchants on optimization strategies across a variety of areas including, card network costs, acceptance, fraud, and cross-border flows to start. You will be instrumental in building our optimisation narratives/tools and delivering on our merchant engagement model. You will also collaborate with Sales, deploying your knowledge to differentiate Stripe to win deals, and partner with our Customer Success organization to ensure that merchants are successful working with Stripe.
Responsibilities
  • Lead discussions with existing and prospective merchants, and provide the Sales team with tools and training to lead discussions with merchants and prospects.
  • Serve as both an internal and merchant-facing expert on payment optimisation strategies.
  • Gather and build on Stripe's wide-ranging payments expertise to create optimisation narratives/tools supported by rigorous analysis.
  • Use existing tools to deploy sophisticated optimization playbooks and analyses across Stripe's customer portfolio.
  • Synthesise and relay customer feedback and our findings to inform Stripe's product roadmap.
  • Provide feedback on our tools and playbooks to help continuously improve our self serve offerings
Who you are
Minimum requirements
  • 10+ years of experience in payments or operations at a leading technology company, or consultancy in the payments industry.
  • Deep expertise in card network costs is required at the acquirer level
  • Deep expertise in interchange and scheme fees at the merchant level
  • Understanding of e-commerce payments, cards based payments processing and optimization strategies
  • Understanding of card network rules and regulations, local payment methods, and the regulatory environment (PSD2/PSD3)
  • A proven ability to build collaborative working relationships with cross-functional teams.
  • The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment.
  • A proven ability to be a self-starter capable of driving business results without significant supervision.
  • Experience presenting directly to merchants
  • Serve as a subject matter expert providing both internal and customer-facing advisory in the payments domain.
  • Develop optimization playbooks and stay updated on industry best practices and Stripe innovations
  • Excellent verbal and written communication skills.
  • Strong data processing, organizational and analytical skills.
Preferred qualifications
  • Experience with SQL, dashboard building, modeling, or reporting
  • Experience presenting to senior business leaders

About Stripe

Stripe is a technology company that builds economic infrastructure for the internet. Businesses of every size—from new startups to public companies—use our software to accept payments and manage their businesses online. Stripe helps new companies get started and grow their revenues, and established businesses accelerate into new markets and launch new business models. Stripe powers businesses all over the world, from the new startup that just launched yesterday to the Fortune 500 companies that we all know and love. Stripe is headquartered in San Francisco, with offices in Dublin, London, Paris, Singapore, Tokyo, and more.
Learn more about Stripe
Size
4,000 employees
Industry
Finance & Insurance
Founded
2010
* Ladders Estimates

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