University of Washington

Patient Safety Program Manager

University of Washington$108K — $144K *
Hospitals & Medical Centers
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's of Science in Nursing or equivalent experience
  • Four years recent clinical experience in a hospital setting
  • At least one year in a leadership role
  • Strong verbal and written communication skills
  • Exceptional problem-solving and interpersonal abilities
  • Capacity to work independently and collaboratively
  • High level of analytical and documentation skills, including Microsoft Office proficiency
  • Familiarity with electronic health record systems, preferably Epic

Responsibilities

  • Manage adverse event reporting system and Patient Safety Recognition Program
  • Review and triage adverse event notifications
  • Create reports on safety events and trends for quality committees
  • Facilitate evaluations of patient safety incidents
  • Train staff on the AE reporting system
  • Administer and oversee the optimal use of the AE reporting system
  • Participate in investigations of events using Just Culture principles
  • Recognize staff contributions to patient safety initiatives

Benefits

  • Comprehensive benefits package
  • Support for professional development and training
  • Collaborative work environment
  • Opportunity to impact patient safety and quality improvement
  • Participation in a well-established healthcare institution
Full Job Description

Job Description

Harborview Medical Center’s Patient Safety/Quality Improvement department has an outstanding opportunity for a Patient Safety Program Manager.

WORK SCHEDULE

  • 100% FTE
  • Days
  • Must be onsite one day per week and as business needs dictate.

DEPARTMENT DESCRIPTION

The Patient Safety Program Manager manages the adverse event (AE) reporting system and the Patient Safety Recognition Program events at Harborview Medical Center. The AE reporting system is a fundamental element of the Harborview Patient Safety Program allowing front line providers to alert the patient safety, quality, risk management, and administrative and medical leadership of possible harm or risk of harm to patients.

PRIMARY JOB RESPONSIBILITIES

  • Serving as a primary triage and reviewer of AE events and safety risks within Harborview Medical Center.
  • Providing reports to key quality and safety committee regarding specific cases and general trends, follow up and loop closure.
  • Facilitating the multidisciplinary process to evaluate patient safety events.
  • Supporting the training of staff, faculty and adminstration on the best use of the AE reporting system.
  • Providing administrative oversight of the AE reporting system to ensure optimal functioning and use of the system.
  • Participating in event investigations using the principles of Just Culture.
  • Working collaboratively with PS, QI, and operational leaders within HMC and across UW Medicine entities to align patient safety proceses and create a strong culture of safety across all clinical areas.
  • Oversee the ongoing recognition of individual staff and providers and larger teams for behavior that exemplifies leading PS behaviors.

REQUIREMENTS

  • Bachelors of Science in Nursing or equivalent education and experience with four (4) years of recent clinical experience in a hosptial setting, to include at least one (1) year in a leadership role.
  • Ability to communicate both verbally and in writing in a clear and concise maner is imperative.
  • Must possess strong problem solving and interpersonal skils.
  • Must be able to work both independently as well as on a collaborative basis within all levels of the organizaiton, including with physicians, employees, and management staff.
  • Must maintain confidentiality and observe all appropriate UW Medicine data security / priviledge standards.
  • Demonstrate high level of analytical and documentaion skills (process analysis, policy development, use of Microsoft suite of products)
  • Prefer familiarity with electronic health record (Epic)

Compensation, Benefits and Position Details

Pay Range Minimum:

$108,000.00 annual

Pay Range Maximum:

$144,000.00 annual

Other Compensation:

-

Benefits:

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

Shift:

First Shift (United States of America)

Temporary or Regular?

This is a regular position

FTE (Full-Time Equivalent):

100.00%

Union/Bargaining Unit:

Not Applicable

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