University Health Network

Patient Care Coordinator

University Health Network$95K — $119K *
Hospitals & Medical Centers
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • BScN in Nursing or equivalent required; Master's preferred.
  • Current certification from the College of Nurses of Ontario.
  • Three years of nursing experience, with supervisory responsibilities.
  • Strong leadership skills and ability to motivate others.
  • Experience in project management or Lean process improvement is a plus.
  • Effective problem-solving and time management skills.

Responsibilities

  • Ensure day-to-day clinical operations are efficient.
  • Lead continuous improvement efforts and manage projects within the clinic.
  • Handle financial and administrative tasks for effective site operation.
  • Foster staff development in a collaborative learning environment.
  • Work with the nurse manager on human resources responsibilities.
  • Collaborate with multidisciplinary teams to enhance patient care quality.

Benefits

  • Competitive compensation packages.
  • Membership in the Healthcare of Ontario Pension Plan (HOOPP).
  • Convenient access to transit and UHN shuttle service.
  • Flexible work environment.
  • Career development and promotional opportunities.
  • Various corporate discounts (travel, parking, phone plans, gyms, etc.).
Full Job Description
Job Description

Union: Non-Union
Number of Vacancies: 1
New or Replacement Position: Replacement
Site: Princess Margaret Hospital
Department: Malignant Hematology Day Unit and 16A
Reports to: Nurse Manager
Salary Range: $45.85 to $57.31 per hour
Hours: 37.5 weekly
Status: Permanent Full-Time
Shifts: Monday - Friday
Closing Date: June 23, 2026

Position Summary

The Princess Margaret Cancer Centre has 12 site groups and 26 specialty clinics, and almost 3,000 staff who see over 400,000 patient visits every year. Its 800,000 square feet house 130 inpatient beds, 373,000 square feet of research space and 17 radiation treatment machines, makes it one of the largest comprehensive cancer treatment facilities in the world and the largest radiation treatment centre in Canada.

As an integral member of the interprofessional team, the site-based Patient Care Coordinator (PCC) acts as a resource and co-leader for the interprofessional disease site team(s).

Duties:

The PCC has clinical and leadership expertise. The principal responsibilities within the site(s) include:
  • Ensuring efficient day to day operations of clinical areas
  • Ongoing continuous improvement and project management practices to strengthen clinic processes
  • Performing financial/administrative responsibilities to ensure efficient and effective site operation
  • Contributing to staff development by promoting and ensuring a supportive/collaborative learning environment within the service(s)/cluster area based on the principles of adult learning and practice standards for nurses, students and ancillary staff
  • Performing human resources responsibilities in collaboration with the nurse manager
  • Liaising with members of the multi-disciplinary team to ensure high standards of quality and optimal management of patient care outcomes (including data collection/reporting)


Qualifications

  • At minimum, a completion of BScN Baccalaureate in Nursing or Baccalaureate level education with Diploma in Nursing required
  • Completion of a Master's degree in Nursing preferred
  • Basic Cardiac life Support (B.C.L.S.) program
  • Three (3) years nursing experience, including experience as required by area of responsibility and experience working in a supervisory capacity
  • Current certificate of competency (licensure) from the College of Nurses of Ontario required
  • Demonstrates membership within a professional nursing association and/or nursing interest groups related to practice
  • Demonstrated strong leadership and motivational skills
  • Experience with project management and/or Lean process improvement an asset
  • Demonstrates ability to work in a team environment and collaborates with others in assisting with the delivery of care to patients
  • Demonstrated leadership abilities
  • Excellent skills in recognizing, analyzing and resolving problems
  • Excellent time management skills
  • Excellent decision making and problem-solving skills
  • Clinical and patient teaching skills
  • Ability to perform duties in a professional and courteous manner and produce high quality work while meeting deadlines in accordance to UHN standards
  • Exercise initiative and good judgement with the ability to multi-task
  • Adapts to and implements change and facilitates its acceptance by others
  • Maintains and protects patient confidentiality in accordance with UHN Confidentiality policy requirements
  • Effective organizational, interpersonal, and communication skills
  • Knowledge of applicable legislative, UHN and/or departmental policies
  • Client service oriented, with the ability to effectively work with diversity and appreciate that people with different opinions, backgrounds and characteristics bring richness to the challenge or situation at hand


Additional Information

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.
  • Competitive offer packages
  • Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
  • Close access to Transit and UHN shuttle service
  • A flexible work environment
  • Opportunities for development and promotions within a large organization
  • Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

About University Health Network

University Health Network (UHN) is a healthcare organization that provides patient care, research, and education services. The organization operates several hospitals and clinics in Toronto, Ontario, including Toronto General Hospital, Toronto Western Hospital, and Princess Margaret Cancer Centre. UHN offers a range of medical services, including cancer care, cardiovascular care, neurosciences, transplantation, and rehabilitation. The organization is affiliated with the University of Toronto and is one of Canada's largest research hospitals. UHN employs over 16,000 people and serves patients from across Canada and around the world.
Learn more about University Health Network
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