University Health Network

Patient Care Coordinator - Inpatient Mental Health

University Health Network • $95K — $119K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Registration with the appropriate regulatory College
  • Baccalaureate degree in a Health Profession; Master's degree preferred
  • Basic Cardiac Life Support (B.C.L.S.) certification required
  • Demonstrated strong leadership and motivational skills
  • Excellent problem-solving and decision-making abilities
  • Proficient with EPIC and Microsoft Office applications
  • Clinical experience in Mental Health Psychiatry preferred

Responsibilities

  • Act as a resource for the multidisciplinary team
  • Mentor and provide direction to team members
  • Manage financial and administrative responsibilities for unit operations
  • Promote a supportive learning environment for staff development
  • Liaise with the multidisciplinary team to ensure quality patient care
  • Perform human resources responsibilities as needed
  • Execute cross-functional duties as assigned

Benefits

  • Competitive compensation and benefits (medical, dental, etc.)
  • HOOPP defined benefit pension plan
  • Wellness services and offerings
  • Close access to TTC and UHN shuttle service
  • Opportunities for development and promotions
  • Corporate discounts on travel, restaurants, parking, and more
Full Job Description
Job Description

Union: Non-Union
New or Replacement: Replacement
Site: Toronto General Hospital
Department: Inpatient Mental Health
Reports to: Manager, Program Services
Wage Range: $45.85 - $57.31 per hour
Hours: 37.5 Hours per Week
Shifts: Days
Status: Temporary Full-Time (1 Year Contract)
Closing Date: October 22, 2026

Duties

As a member of UHN, the Patient Care Coordinator acts as a resource for the multidisciplinary team. This position will play a leadership role by mentoring and providing direction, ongoing development and preceptorship to team members. The principal responsibilities include:
  • Performing financial/administrative responsibilities to ensure safe, efficient and effective unit operation
  • Contributing to staff development by promoting and ensuring a supportive/collaborative learning environment within the unit
  • Performing human resources responsibilities
  • Liaising with members of the multi-disciplinary team to ensure high standards of quality and optimal management of patient care outcomes
  • Performing cross-functional and/or other duties consistent with the job classification as assigned or requested.


Qualifications
  • Registration with the appropriate regulatory College
  • Baccalaureate degree in one of the required Health Professions; Masters degree (or equivalent) is preferred
  • Basic Cardiac life Support (B.C.L.S.) program required
  • Demonstrates membership within a professional association and/or professional interest groups related to practice preferred
  • Demonstrated strong leadership and motivational skills, with ability to help staff understand the relationship to their work and organizational goals
  • Demonstrates ability to work in a team environment and collaborates with others in assisting with the delivery of care to patients
  • Demonstrated leadership abilities
  • Excellent skills in recognizing, analyzing and resolving problems
  • Excellent time management skills
  • Excellent decision making and problem solving skills
  • Ability to perform duties in a professional and courteous manner and produce high quality work while meeting deadlines in accordance to UHN standards
  • Exercise initiative and good judgement with the ability to multi-task
  • Adapts to and implements change and facilitates its acceptance by others
  • Maintains and protects patient confidentiality in accordance with UHN Confidentiality policy requirements
  • Effective organizational, interpersonal, and communication skills
  • Knowledge of applicable legislative, UHN and/or departmental policies
  • Client service oriented, with the ability to effectively work with a diverse team and patient population and appreciate that people with different opinions, backgrounds and characteristics bring richness to the challenge or situation at hand
  • Must be flexible and possess the ability to work effectively and efficiently within a variety of patient care teams
  • Proficient with EPIC, Microsoft Office applications
  • Clinical experience in Mental Health Psychiatry preferred


Additional Information

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.
  • Competitive compensation & benefits (medical, dental, etc.)
  • HOOPP defined benefit pension plan
  • Wellness services & offerings
  • Close access to the TTC and UHN shuttle service
  • Opportunities for development and promotions within a large organization
  • Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

About University Health Network

University Health Network (UHN) is a healthcare organization that provides patient care, research, and education services. The organization operates several hospitals and clinics in Toronto, Ontario, including Toronto General Hospital, Toronto Western Hospital, and Princess Margaret Cancer Centre. UHN offers a range of medical services, including cancer care, cardiovascular care, neurosciences, transplantation, and rehabilitation. The organization is affiliated with the University of Toronto and is one of Canada's largest research hospitals. UHN employs over 16,000 people and serves patients from across Canada and around the world.
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