This position is a hybrid role based in our Mississauga office where you will work 3 days in the office and 2 days remotely.Role: The Partner Account Manager (PAM) is responsible for developing, managing, and growing relationships with Cisco reseller partners across Canada. This role focuses on driving Cisco product, software, and services adoption while enabling partners to maximize profitability and customer success. The PAM will act as the primary business interface between Cisco, Ingram Micro, and assigned partners, aligning joint business plans to achieve revenue and growth objectives.
Responsibilities:- Serve as the main point of contact for assigned Cisco partners, building strong, trust-based relationships.
- Develop and execute joint business plans to accelerate Cisco sales growth.
- Drive Cisco product, software, and recurring revenue adoption across assigned partners.
- Meet or exceed sales quotas and market share targets in collaboration with Cisco.
- Educate partners on Cisco's portfolio, promotions, and partner programs (including Lifecycle Advantage and Partner Incentives).
- Support partners in building Cisco practice capabilities in security, collaboration, networking, and cloud.
- Forecast sales accurately and manage pipeline through CRM tools.
- Collaborate with Cisco channel managers and Ingram Micro teams (technical, marketing, operations) to ensure seamless partner experience.
- Drive adoption of Customer Lifecycle Management (CLM) practices to help partners deliver value to end customers.
- Travel: Primarily within the GTA, with an expectation of weekly in-person partner visits and on-site engagement to support relationship management and business growth initiatives.
What you bring to the role: - Bachelor's degree in Business, IT, or related field (or equivalent experience).
- Minimum 3-5 years of channel sales, distribution, or vendor account management experience (Cisco experience strongly preferred).
- Proven track record in achieving and exceeding sales targets.
- Strong understanding of Cisco's go-to-market strategy, portfolio, and partner programs is an asset.
- Excellent communication, negotiation, and relationship-building skills.
- Demonstrates a strong hunter mentality, takes ownership and accountability for delivering outcomes, and works collaboratively to achieve business objectives and drive success.
- Ability to manage multiple priorities in a fast-paced environment.
- Proficiency in Microsoft Office including Excel and CRM systems (MS Dynamics experience a plus).
- This is not a complete listing of the job duties. It's a representation of the things you will be doing, and you may not perform all of these duties.
The typical salary range for this role across Canada is $92,000 -100,000 TC (CAD) per year. The range above reflects the potential annual starting base pay and includes commission across all of Canada for all roles. Individual base pay and commission within each range depends on various factors, including work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. This is for an existing vacancy and will not use AI for screening applicants.
At Ingram Micro, certain roles are eligible for additional rewards, including merit increases, annual bonuses, or sales incentives. These awards are allocated based on a position level and individual performance. Canadian associates have access to flexible Healthcare, Dental, Vision, well-being benefits and perks, critical illness, disability coverage, mental health support, paid time off, RRSP Matching and much more!
