DocuSign

Partner Account Director

DocuSign$148K — $221K *
Business Services
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 12+ years of relevant experience in sales or business development
  • Experience selling or promoting software technology solutions
  • Field level partner management and co-sell engagement expertise
  • Bachelor's degree or equivalent
  • MBA preferred
  • Track record in enterprise software with Consulting and SI Alliances
  • Excellent communication and presentation skills

Responsibilities

  • Define Partner GTM strategy with Sales and Marketing to boost DAP sales
  • Serve as the main liaison for the field organization to streamline SI collaborations
  • Foster awareness of SI partner value to enhance the field's understanding
  • Engage qualified SIs and Docusign Field Account Executives for effective co-selling
  • Manage Top Target account lists and ensure accountability for engagement
  • Collaborate with Marketing to create GTM plans that advance partner pipeline
  • Identify SI gaps and contribute to new solution offerings or SI recruitment

Benefits

  • Earned Paid Time Off and regional paid holidays
  • Up to six months Paid Parental Leave
  • Comprehensive health benefits starting day one
  • Retirement plans with potential employer contributions
  • Learning and development opportunities
  • Compassionate Care Leave for personal tragedies
Full Job Description
What you'll do

The Partner Account Director - Systems Integrators is a highly motivated self-starter who is responsible for building a Systems Integrator (SI) co-sell teaming culture with the Docusign field organization. Aligned to the Docusign North America (NA) Commercial Business Unit (CBU) and Enterprise Business Unit (EBU), this individual will be responsible for deeply understanding the needs of the Docusign Account Executives, and with their depth and knowledge of the Docusign SI Managed Partner Roster, will recommend the most appropriately qualified SI to accelerate Docusign Agreement Platform (DAP) opportunities and scale our reach within key customers. The Partner Account Director must build trust with both the Docusign field organization and the SI ecosystem, and work as a cross-functional teammate to the Docusign Partner Success Managers (PSM) to engage SIs early and more frequently in the sales process. This role will be responsible for building pipelines, managing Docusign and SI co-sell motions, and providing incremental sales cycles to the field organization. The main functions and key measures of success in this role are across the following areas: working as an integrated teammate to the field Sales organization, pipeline development including driving SI attach across the pipeline, facilitating co-planning and co-selling with SIs, helping to create and execute GTM and marketing demand generation activities, and effectively run the SI engagement practice across the NA CBU and EBU segment.

This position is an individual contributor role reporting to the Vice President, Global SI Strategy & Success.

Responsibility
  • Work closely with the Director, Partner Alliances and cross-functionally with Sales, Marketing, and Partner Success teams to define Partner GTM strategy, at the Regional Vice President team and Account Executive level, to increase DAP sales
  • Be the single point of contact for the field organization and simplify their ability to team with SIs and accelerate opportunities to win
  • Lead SI evangelism and awareness efforts to ensure field organization is current and thorough in their understanding of the unique value proposition of our SI partner ecosystem that connects and contributes to the CBU and EBU segment
  • Facilitate the engagement of most qualified SIs and Docusign Field Account Executives to more effectively team and co-sell to grow DAP revenue
  • Manage Top Target account lists, engage SIs in partnership with the Field Account Executive, hold each party accountable for driving client engagement, and accelerate wins for Docusign and the SI
  • Collaborate and coordinate with the Marketing team to develop GTM plans that generate or progress pipeline with partners
  • Engage closely with the Partner Success and Professional Services teams to assist with customer satisfaction and driving meaningful business outcomes with our mutual clients
  • Understand SI gaps for the NA CBU and EBU segment and help with the identification of new solution offerings or recruitment of new SIs
  • Execute on key governance activities and provide business visibility and reporting in a regular cadence
  • Report out on critical business insights across the NA CBU and EBU including but not limited to best practices, industry and use case emerging trends, and learnings from loss reviews


Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic
  • 12+ years of relevant experience
  • Experience selling or promoting software technology solutions in a sales or business development role
  • Experience with field level partner management and co-sell engagement
  • Bachelor's degree or equivalent

Preferred
  • MBA
  • Proven track record in enterprise software working with Consulting and SI Alliances or related role(s)
  • Experience owning Strategic Partner Development Plans for a suite of Partners and able to demonstrate partner success through impact against company key performance indicators (KPIs)
  • Comfortable engaging at the VP-level as a strategic business advisor
  • Experience working with Cloud-based SaaS solutions
  • Excellent communication and presentation skills
  • Highly collaborative, strategic and focused
  • Track record of delivering against quantifiable reach and revenue goals while teaming and selling with SIs
  • Strong operational rigor and discipline


Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

Washington, Maryland, New Jersey and New York (including NYC metro area): $148,300.00 - $221,400.00 base salary

This role is also eligible for the following:
  • Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
  • Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:
  • Paid Time Off: earned time off, as well as paid company holidays based on region
  • Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
  • Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
  • Retirement Plans: select retirement and pension programs with potential for employer contributions
  • Learning and Development: options for coaching, online courses and education reimbursements
  • Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.

#LI-Hybrid

About DocuSign

DocuSign is a software company that provides electronic signature technology and digital transaction management services for facilitating electronic exchanges of contracts and signed documents. The company was founded in 2003 and is headquartered in San Francisco, California. DocuSign's cloud-based platform allows users to sign, send, and manage documents anytime, anywhere, and from any device. The company's customers include individuals, small businesses, and large enterprises across a variety of industries, including real estate, financial services, healthcare, and government. DocuSign has been recognized as one of the fastest-growing companies in the United States and has received numerous awards for its innovative technology and business practices.
Learn more about DocuSign
Size
7,461 employees
Market Cap
$10.6 billion
Industry
Net Income
-$243.2 million
Founded
2003
5 Year Trend
+40.8%
Revenue
$1.4 billion
NASDAQ

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