Outreach Services Supervisor

Maricopa County, AZ

• $73K — $96K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience in communications and outreach in the public sector or education.
  • Bachelor's degree in communications, public administration, environmental science, business, or a related field.
  • Experience can substitute education on a year-for-year basis.
  • Experience in leading teams and program administration is preferred.
  • Familiarity with air quality programs is beneficial.

Responsibilities

  • Provide direction and mentoring to outreach staff and manage performance evaluations.
  • Oversee air quality educational projects, ensuring operational effectiveness and location management.
  • Coordinate department outreach initiatives, organizing events and ensuring consistency of materials.
  • Enhance school education programs and create partnerships to reach more schools in the county.
  • Develop and recommend process improvements, monitor program objectives, and prepare reports.
  • Manage the Air Quality website, ensuring accuracy and initiating digital communication plans.
  • Build and maintain relationships with stakeholders and local organizations for collaboration opportunities.

Benefits

  • Hybrid work flexibility after training.
  • Opportunities for professional growth and development.
  • Supportive team environment focused on air quality education and outreach.
  • Involvement in impactful community and educational projects.
Full Job Description
Posting Date
09/29/26

Application Deadline
10/04/26

Pay Range
Hiring Pay Range: $73,000 -$96,000 annually
Full Pay Range: $55,000 - $119,000 annually

Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is not eligible for overtime compensation.

Job Type
Unclassified

Department
Air Quality

About the Position

Are you looking for an opportunity to utilize your creativity and natural leadership skills to inspire and mentor others? As the Outreach Services Supervisor, you will provide direction to staff in the department's business assistance, school education, outreach, and communications programs. Your team will assist businesses, schools, and the community in understanding air quality, including compliance with regulations, educational opportunities, and promote a variety of air quality outreach campaigns.

This position offers hybrid flexibility after a brief training period.

We Require

  • A minimum of three (3) years of professional experience in a communications and outreach role within education or the public sector, supporting or supervising tasks such as organizing and executing collaborative meetings and events and monitoring and maintaining web and social communications
  • Bachelor's degree in communications, public administration, environmental science, business, or related field
  • A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis


Other Requirements

The selected candidate must possess, or have the ability to obtain, a valid Arizona driver's license by the time of hire.

We Also Value

  • Experience in leading teams, developing materials for public distribution, communications, program administration, and policy development
  • Experience working in air quality programs
  • Experience in website management
  • Effective project management skills, including the ability to assess and prioritize multiple tasks, projects, and priorities


Job Contributions

  • Provides direction, oversight, mentoring, and supervision to staff in the business assistance, school education, outreach, and communications programs; coordinates and assigns training; evaluates performance
  • Manages the air quality educational kiosks project: ensures kiosks are in working order, coordinates with the Air Monitoring Division to maintain sensors and improve kiosk effectiveness, identifies additional kiosk locations (as appropriate), and negotiates contracts and agreements necessary for kiosk placement
  • Oversees the department outreach program, including organizing and executing collaborative meetings, scheduling events, and following the Outreach Plan; contributes to a variety of outreach initiatives; ensures consistency and timeliness of all department outreach materials
  • Ensures school education program implementation is continually maintained and enhanced, including establishing partnerships to further the reach into Maricopa County schools; oversees education outreach strategic plan
  • Recommends and implements program and process improvements, participates in strategic planning and budget planning; monitors program results and objectives, and prepares and/or reviews associated operational reports; develops or updates policies and procedures in the area of responsibility
  • Oversees and maintains the Air Quality website, ensures webpages are accurate and frequently updated by leading the quarterly website review process; assists in planning new digital communication initiatives
  • Establishes and maintains successful working relationships with stakeholders and local organizations; seeks opportunities for collaboration


Working Conditions

The employee in this position typically works in an office or administrative environment and is not substantially exposed to adverse environmental conditions. The employee must be able to exert up to 20 pounds occasionally, up to 10 pounds frequently, and/or negligible amounts constantly. The position requires walking and/or standing to a significant degree.

The employee in this position is required to use a County-provided laptop, cell phone, and a County vehicle to travel within Maricopa County for work purposes. Operating a County vehicle requires a valid driver's license and attendance in Maricopa County's Defensive Driving Course. The employee may be required to wear safety footwear, eye protection, hearing protection, a hard hat, a high-visibility vest, and safety gloves. These items will be provided by the department.

Selection Procedure
  • Consideration will only be given to candidates who submit online applications
  • Candidates will be contacted primarily through email and their Workday online application profile
  • Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive


Apply Now!

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