Business Services Division Supervisor

Maricopa County, AZ

• $86K — $145K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Business Administration, Project Management, or related field
  • Three years of advanced business systems analysis, project management, and managing IT projects
  • Seven years of experience is preferred
  • Supervisory experience of three to five years is preferred
  • Familiarity with Agile development and web application projects

Responsibilities

  • Supervise staff involved in IT system development and maintenance
  • Oversee multiple application projects from development to support
  • Complete essential project documentation including charters and communication plans
  • Evaluate staff performance and project efficacy
  • Collaborate closely with internal and external business customers
  • Develop analysis guidelines and documentation standards
  • Gather requirements for court projects

Benefits

  • Participation in state retirement systems with mandatory contributions
  • Opportunity for professional development and training
  • Engagement in a mission-driven environment
  • Relocation support for qualifying candidates
  • Potential for a stable work-life balance in a judicial context
Full Job Description
Posting Date
09/29/26

Application Deadline
10/02/26

Pay Range
Min - 1st Quartile - Mid - Max
$86,500.00 - $101,125.00 - $115,750.00 - $145,000.00

The expected ENTRY pay range for this position based on experience and equity within the Judicial Branch is $86,500.00 to $101,125.00.

This position is Exempt under the FLSA.

Job Type
Unclassified - Judicial

Department
D800 Superior Court

About the Position

*****Applicants must currently reside in Arizona or be willing to relocate to Arizona by the time of hire. *****

The Judicial Branch is unable to provide visa sponsorship (i.e. H-1B visa etc.).

The Business Services Division Supervisor oversees projects in the Business Services Division (BSD) within the Court Technology department. Work areas include the Court's primary business application iCIS and the large, medium and small application development projects area within BSD. The BSD Supervisor supervises the staff in their designated work areas and oversee the various business phases of application development projects including: project scope development; requirements gathering; coordination of testing and communication; implementation; and support.

Position Qualifications

We recognize your time is valuable, so please apply if you meet the following required qualifications:

Education:
  • Bachelor's degree in Computer Science, Business Administration, Project Management, or related field


Experience:
  • Three (3) years of advanced business systems analysis, project management and industry experience in managing IT projects or IT business analysis involving project planning through completion


OR

Combined education and experience qualifications:
  • An equivalent combination of post-secondary education and job-related experience may substitute on a year-for-year basis.


Our Preferred Candidate has:
  • Seven (7) or more years of advanced business systems analysis, project management and industry experience
  • Three to Five (3-5) years of supervisory or project lead experience
  • Experience with Agile development and web application development projects
  • Knowledge of general jurisdiction court processes
  • Experience working with technology staff
  • Excellent written and verbal communication skills


Knowledge, skills, and abilities:

Knowledge of:
  • Office 365 products and MS Teams
  • SDLC, agile development
  • Project Management principles and guidelines
  • Effective management of professional staff
  • Large volume General Jurisdiction court processes


Skill in:
  • Managing projects and teams
  • Customer service orientation
  • Building strong interpersonal relationships across multidisciplinary departments, as well as external stakeholders
  • Written and verbal communication
  • Monitoring and assessing the performance staff to make improvements or take corrective action
  • Personnel resources management through motivating, developing, and directing people as they work


Ability to:
  • Supervise, mentor staff and delegate work
  • Work with customers to define their needs and develop reasonable project scope, plans and schedules
  • Work in a team environment, as well as independently
  • Manage multiple projects, customers, and priorities
  • Effectively plan, train, assign work, and supervise the work of others
  • Maintain good morale, motivation, and commitment from others


Essential Job Tasks

(This is not an all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned.)

  • Supervises professional personnel involved in the development of new and/or maintenance and operation of existing information technology systems
  • Oversees multiple business and/or computer application projects through development and support phases
  • Completes project documentation including charter, plan, schedule, communication plan and meeting agendas
  • Evaluates overall and individual work performance to determine effectiveness in providing quality products within time and cost restraints
  • Works closely with business customers, both internal and external to achieve project goals
  • Develops analysis guidelines and documentation standards
  • Evaluates and makes recommendations for needed training for development projects
  • Completes and oversees requirements gathering and analysis for court projects
  • Provides regular onsite supervision and employs in-person assessment methods to gauge business needs through direct observation, monitoring group dynamics with face-to-face interaction, and interpreting body language and nonverbal cues. Establishes interpersonal connections, fosters engagement, and exemplifies expected behaviors.


Working conditions:

While performing the duties of this job, the employee may need to communicate clearly, perceive details of objects that are close by, and maintain various physical positions for extended periods, such as sitting, standing, or walking. The job may involve using hands for tasks such as typing, handling objects, or operating tools, as well as reaching with hands and arms. Occasionally, the employee may be required to move or lift objects weighing up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

Additional Information

Judicial Branch Human Resources reserves the right to move forward candidates based on the information provided directly on the application. The hiring authority will select the successful candidate based on departmental needs.

Typically, successful candidates are hired at a salary rate up to the midpoint of the range, based on applicable experience, internal equity, and budgetary allowances.

All Judicial Branch offers of employment and continued employment are contingent upon passing a thorough background and/or fingerprint check. Applicants must completely and fully answer any questions regarding felony and misdemeanor convictions including any convictions that have been expunged or set aside. Failure to include criminal history information is grounds for termination of an offer and employment. A conviction may not automatically disqualify an applicant.

The Judicial Branch of Arizona in Maricopa County participates in the State Retirement systems ASRS or PSPRS. As such, mandatory membership for all full-time employees includes payroll deducted contributions consistent with each retirement system's requirements. The current contribution rate for ASRS is 12.27% and the current contribution rate for PSPRS is 5.84% and up for the defined contribution plan and 8.82% for the defined benefit plan. For more information about contributions and benefits of these plans visit https://www.azasrs.gov/ or https://www.psprs.com/corrections-officer/

Judicial Branch facilities are located throughout Maricopa County. This position may be reassigned to other locations. Assignments will be made based upon the needs of the department.

Apply Now!

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