Sunbelt Rentals, Inc.

Operations Manager

Sunbelt Rentals, Inc.$74K — $102K *
Real Estate & Construction
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in rental equipment or construction industry
  • 1+ year of operations, retail, or people management experience
  • Strong leadership and team-building abilities
  • Excellent organizational and problem-solving skills
  • Solid working knowledge of construction equipment

Responsibilities

  • Partner with the Profit Center Manager to develop rental operation standards
  • Ensure compliance with company policies and safety regulations
  • Maintain high customer service levels
  • Train and develop rental operations staff
  • Maximize operational efficiencies and recommend process improvements

Benefits

  • Competitive pay and performance-based opportunities
  • Medical, dental, and vision coverage
  • RRSP match
  • Paid time off, holidays, and sick time
  • Ongoing training and professional development
Full Job Description

Job Description Summary

Build Your Career. Power the Industry.

From the smallest jobsite to the biggest project, Sunbelt Rentals is where equipment, safety, and service come together. We’re looking for a Operations Manager who is passionate about customer service, team development, and operational excellence.

If you thrive in a fast‑paced environment and enjoy leading people while driving performance, this role is for you.

Position Objective

The Operations Manager supports daily Profit Center operations with a strong focus on:

  • Exceptional customer service
  • Employee development and engagement
  • Fleet utilization and asset quality
  • Operational efficiency and profit maximization

This role partners closely with the Profit Center Manager to ensure consistent execution of Sunbelt standards while maintaining a safe, well‑organized facility.

Key Responsibilities
  • Partner with the Profit Center Manager to develop and maintain rental operation standards
  • Ensure compliance with company policies, procedures, OSHA, DOT, and safety regulations
  • Maintain customer service levels above company standards
  • Deliver a consistent service message across all customer‑facing team members
  • Train, coach, and develop rental operations staff
  • Improve equipment quality and reduce driver loading time
  • Manage fleet quality control and associated rental costs
  • Set clear, measurable objectives and motivate teams through ongoing evaluation and feedback
  • Maximize operational efficiencies and recommend process improvements
  • Manage yard operations to ensure safety, organization, and productivity
  • Conduct safety audits, training, and daily/weekly truck inspections
  • Oversee HR administration including scheduling, payroll, and documentation
  • Explain billing procedures clearly to customers to build trust and transparency
  • Assist customers in determining rental needs through strong product knowledge
  • Monitor inventory levels and communicate needs to management
  • Lead daily meetings to review objectives, safety topics, and priorities
  • Maintain clean, organized, and safe premises

Qualifications

Education & Experience
  • 3+ years in the rental equipment or construction industry
  • 1+ year of operations, retail, or people management experience

Skills & Knowledge
  • Strong leadership and team‑building abilities
  • Excellent organizational and problem‑solving skills
  • Proven ability to identify issues and implement corrective actions
  • Solid working knowledge of construction equipment
  • Effective written and verbal communication skills
  • Basic proficiency in MS Office, Outlook, internet systems, and Wynne (or similar ERP systems)

Why Sunbelt Rentals?

At Sunbelt Rentals, we care about our people, their safety, and their futures. We offer a comprehensive and competitive benefits package designed to support you at work and at home, including:

  • Competitive pay and performance‑based opportunities
  • Medical, dental, and vision coverage
  • RRSP match
  • Paid time off, paid holidays, and sick time
  • Career advancement and internal promotion opportunities
  • Ongoing training and professional development
  • Employee Assistance Program (EAP)
  • Safety‑first culture with industry‑leading training

Ready to Make an Impact?

Join a company that values leadership, accountability, and growth. Apply today and build your future with Sunbelt Rentals.

Base Pay Range

74,411.00 - 102,315.40

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit  for more information on our benefits and to join our Talent Network.

Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:

  • Health, Dental, Vision, Life Insurance

  • Enhanced Vacation Time based on Years of Service & 5 Paid Sick Days

  • Leading wages

  • Tuition Reimbursement

  • RRSP Matching

  • Tool and Boot Allowance

  • Career development and advancement

  • Employee Assistance Program

Sunbelt Rentals supports service members. Veterans encouraged to apply.

If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.

About Sunbelt Rentals, Inc.

Sunbelt Rentals is an equipment rental company that provides a range of equipment for construction, industrial, and homeowner applications. The company was founded in 1983 and is headquartered in Fort Mill, South Carolina. Sunbelt Rentals has over 1,000 locations across the United States and Canada and is a subsidiary of Ashtead Group, a British equipment rental company. The company has been recognized for its safety record and commitment to sustainability.
Learn more about Sunbelt Rentals, Inc.
Size
19,000 employees
Industry
Founded
1983

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