Operations Manager / People Leader

Orkin LLC

$75K — $90K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience
  • Documented success in driving revenue in a Home Services company
  • Ability to obtain pesticide license within 90 days (company paid)
  • Strong background in route management and independent fieldwork
  • 5-7 years of sales or operational management experience in a results-driven environment
  • Expertise in P&L management and cost control
  • 5-7 years of customer relations experience

Responsibilities

  • Lead a branch office after a 90-day training period
  • Travel for branch visits approximately 25% of the time
  • Inspire and develop team members to enhance service delivery
  • Motivate team and drive revenue through daily performance check-ins
  • Manage P&L statement and strategically guide growth initiatives
  • Ensure compliance with regulatory laws and company policies
  • Recruit, mentor, and evaluate team members to promote high morale

Benefits

  • Company vehicle provided
  • Comprehensive medical, dental, vision, maternity, and life insurance
  • 401(k) plan with company match
  • Paid Time Off and employee discounts
  • Tuition reimbursement and dependent scholarship awards
  • Access to extensive training programs as an industry leader
Full Job Description
Overview

As a Operations Manager / People Leader with Orkin, you're more than a leader-you're the architect of a high-performing team delivering world-class service for a trusted industry giant with over 120 years of experience protecting homes and businesses.

This role is designed for dynamic individuals who thrive on the excitement of growing businesses and empowering teams. With your competitive spirit, you'll rise to meet and exceed financial goals, while your passion for people fosters an exceptional, winning culture. Take pride in knowing your entrepreneurial mindset and leadership drive tangible business success-all with the support of the industry's best. This role is the stepping stone to a Regional Leadership position and more.

Are you ready to take the lead and make your mark with Orkin? Apply now!

Responsibilities

The Successful Candidate Will...
  • Assume leadership of a branch location after completing an initial 90 days of training
  • Be willing to travel in the field for branch office visits 25% of the time
  • Be able to relocate within the division geography for higher roles
  • Inspire your team to deliver top-notch service, accept constructive feedback and commit to continual improvement
  • Drive revenue generation and growth, motivating the team through daily check-ins of activities and holding teams accountable for results
  • Showcase superior operational skills, with experience in managing a Profit and Loss (P&L) statement and strategically investing in growth with balancing expense margins
  • Assure compliance with local, state, and federal laws and regulations
  • Ensure accountability for and compliance with the policies and procedures for all Company vehicles
  • Recruit, hire, mentor, evaluate and coach
  • Drive sales initiatives and results
  • Identify best practices, cost savings and improved customer service initiatives
  • Collaborate with Senior Leadership and Human Resources on key hiring, promotional opportunities, succession planning, performance improvement and termination decisions
  • Promote positive employee relations including fostering high morale and upholding company operating standards
  • Maintain technical industry knowledge and expertise in pest, termite, sales and Operational Management


We Offer...
  • Compensation is from $75,000 USD to $90,000 USD per year with opportunities for additional earnings
  • A company vehicle
  • Comprehensive benefits package including medical, dental, vision, maternity & life Insurance.
  • 401(k) plan with company match, employee stock purchase plan
  • Paid Time Off
  • Employee discounts, tuition reimbursement, dependent scholarship awards
  • Comprehensive training programs as the industry leader


Qualifications

What do you need to be successful?

Minimum Requirements:
  • Bachelor's or equivalent work experience
  • Documented success driving revenue for a Home Services company
  • Ability to obtain the appropriate pesticide license within the first 90 days of employment (company paid)
  • Ability to work in the field independently and manage route-based assignments
  • 5-7 years: Multi-operational or sales management experience with a results-driven company
  • 5-7 years: P&L responsibility experience and an acute understanding of expense control strategies
  • 5-7 years: Demonstrated customer relations experience
  • 5-7 years: Experience with P&L management and business processes
  • 5-7 years: Operations or sales management experience with a results-driven company
  • 5-7 years: Proven ability to achieve profitable growth
  • 5-7 years: Mentoring, coaching, motivating and training


Preferred:
  • 2-5 years: Experience in a service industry or recurring revenue business
  • 2-5 years: Sales experience and/or sales management experience


Physical Demands / Working Environment:

We will consider for employment all qualified applicants in a manner consistent with the requirements of applicable state and local laws.
  • Safely use a ladder within the manufacturer's weight capacity
  • Lift and carry up to 50 lbs.
  • Safely access crawl spaces, attics, confined spaces, roof tops, etc.
  • Ability to work in all types of weather conditions


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