Operations Manager

Hyatt Hotels Corporation

• $70K — $95K *
New York, NY 10025In-Person
Hospitality & Recreation
Less than 5 years of experience
Reposted 3 days ago
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Job Overview by Ladders

Qualifications

  • Proven experience in operations management or a similar role.
  • Strong leadership skills with a focus on staff development.
  • Excellent communication and interpersonal skills.
  • Ability to manage budgets and cash control effectively.
  • Experience in scheduling and workforce management.

Responsibilities

  • Oversee the front office team and manage operations.
  • Ensure accurate cash control for agents and transactions.
  • Assess staffing requirements and allocate resources accordingly.
  • Train and develop staff to enhance performance and productivity.
  • Manage guest services to ensure a high level of satisfaction.

Benefits

  • Opportunity for professional growth and career advancement.
  • Supportive work environment fostering teamwork and collaboration.
  • Training programs designed for skill enhancement.
  • Flexible scheduling accommodating work-life balance.
Full Job Description
The Operations Manager will have oversight of the front office colleagues, cash control for agents, staffing needs, and guest services. Additional responsibilities may include training, staff development and scheduling.
* Ladders Estimates

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