Operations Manager

Hi-Line

$90K — $110K *
Transportation
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience managing an Operations Department
  • Experience managing over 20,000 SKUs preferred
  • Background in distribution roles
  • Previous leadership of a team of 20 or more employees mandatory
  • Advanced Excel proficiency
  • Strong leadership and communication capabilities
  • Excellent organizational and time management skills
  • Exceptional analytical and strategic thinking abilities

Responsibilities

  • Maintain staffing of cross-trained and effective DC operation team members
  • Manage all distribution operational areas including inbound, outbound, and inventory control
  • Lead quality control initiatives
  • Establish departmental priorities and performance expectations
  • Resolve operational and staffing issues using independent judgment
  • Develop staffing plans based on business growth and service requirements
  • Monitor labor utilization, attendance, and departmental operating expenses
  • Build leadership depth through coaching and employee development
  • Ensure a safe work environment by enforcing safety procedures
  • Conduct annual performance reviews and administer corrective actions
  • Maintain documented policies and improve KPIs
  • Facilitate training for the DC operations team
  • Engage in ongoing professional development

Benefits

  • Paid vacation and sick leave
  • 401(k) plan, health, dental, and life insurance
  • Opportunities for career growth and advancement
  • Stable company with a 60-year history of growth
  • Friendly and comfortable work environment
  • Job security in a debt-free, essential business
Full Job Description
Do you want to be part of an organization in growth mode? Are you someone who values working for a debt-free company committed to constant improvement? We are seeking a passionate and experienced Operations Manager to lead our Distribution Team.

**This is an onsite role in Farmers Branch, TX Monday - Friday from 7am - 4pm**

The ideal candidate has a can-do attitude, high integrity, and a growth mindset. This person should be a skilled professional who is comfortable working on the floor of a Distribution Center, able to lead a team, and analyze data to make decisions. We're looking for a leader who can work effectively with various levels of the organization to get things done, loves learning, and can help us grow to the next level.

Essential Duties & Responsibilities:
  • Maintain a staff of cross-trained and effective DC Operation Team Members.
  • Manage all distribution operational areas including inbound, outbound, packaging, stocking, returns, kitting, spooling, equipment operation, and inventory control.
  • Lead quality control efforts.
  • Establish departmental priorities, staffing plans, work assignments, and performance expectations.
  • Exercise independent judgment in resolving operational, staffing, inventory, quality, and customer-service issues.
  • Develop staffing plans based on order volume, service requirements, productivity expectations, and business growth.
  • Monitor overtime, attendance, scheduling, labor utilization, and departmental operating expenses.
  • Build leadership depth through coaching, cross-training, succession planning, and employee development.
  • Maintain a safe and compliant work environment by identifying hazards, enforcing safety procedures, investigating incidents, and implementing corrective actions.
  • Administer corrective actions as necessary, up to and including termination.
  • Conduct annual performance reviews with each team member.
  • Maintain documented policies, procedures, and best practices.
  • Improve Key Performance Indicators (KPI's).
  • Suggest, develop, and implement improvements.
  • Facilitate training opportunities for the entire DC Operations Team.
  • Participate in ongoing professional development activities to continually improve job-related skills.
Requirements:
  • 10+ years' experience managing an Operations Department
  • Experience with 20k+ SKUs preferred
  • Distribution experience in prior role(s)
  • Prior experience leading a team of 20 or more employees mandatory
  • Advanced knowledge in Excel
  • Superb leadership and communication skills
  • Excellent organizational and time management skills
  • Exceptional analytical and strategic thinking abilities
  • Ability to multitask, prioritize and delegate daily activities
  • Bachelor's Degree preferred
Benefits:
  • Paid vacation and sick leave
  • 401(k), health, dental, and life insurance
  • Opportunities for career growth and advancement
  • A 60-year history of steady growth as a privately held, Dallas based company
  • Friendly and comfortable work environment
  • Security of working for an essential business that is debt-free


This position reports directly to the VP of Operations & Supply Chain.

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