Google

Operations Management

Google$136K — $197K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration (MBA), Industrial Engineering, Logistics Engineering, or related fields plus 7 years of experience in operations management; alternatively, a Master's degree with 5 years of experience is acceptable.
  • 5 years of experience managing global vendor operations in tech firms, MSPs, or consulting.
  • Experience in outsourcing strategies, including sourcing, negotiations, and contracts.
  • Proficiency in developing operational solutions with cross-functional teams.
  • Familiarity with risk management, process management systems (Kaizen, Six Sigma, Lean), and project management.

Responsibilities

  • Drive continuous improvement initiatives by identifying cost and quality opportunities.
  • Develop and optimize operational metrics and dashboards to monitor performance trends.
  • Manage relationships with internal stakeholders to ensure service alignment and satisfaction.
  • Quickly resolve high-priority escalations with effective root cause analysis.
  • Lead the maintenance and optimization of Standard Operating Procedures (SOPs) and process documentation.

Benefits

  • Access to a hybrid work schedule as per company policy.
  • Participation in quarterly budget management and analysis of operational expenses.
Full Job Description
Minimum qualifications:
  • Bachelor's degree in Business Administration (MBA), Industrial Engineering, Logistics Engineering or a related field and 7 years of progressive post-baccalaureate experience in the job offered or in an Operations Management-related occupation.
  • Alternatively, will accept a Master's degree in Business Administration (MBA), Industrial Engineering, Logistics Engineering or a related field, and 5 years of experience in the job offered or in an Operations Management-related occupation.
  • Position requires 5 years of experience in the following: Managing scaled global vendor operations in technology companies, managed service providers or in management consulting; Outsourcing strategy, including sourcing & selection, negotiations and contracting; Developing solutions and tools in partnership with business teams by working with multiple cross functional business teams and stakeholders to set up, stabilize and scale new product operations; Risk, change management, process management systems including Kaizen, Six Sigma, or Lean; and Project management and execution including quantitative data analysis.


Responsibilities
  • Drive continuous improvement by identifying cost or quality opportunities, developing data-driven business cases, and managing optimization projects.
  • Develop, publish, and optimize operational metrics and data dashboards to track performance trends and ensure workflow efficiency.
  • Manage strategic stakeholder relationships with internal data center customers to ensure service alignment and satisfaction.
  • Resolve high-priority escalations quickly and effectively by applying root cause analysis and implementing long-term preventative measures.
  • Lead the creation, maintenance, and optimization of Standard Operating Procedures (SOPs) and detailed process documentation. Manage quarterly budgets, invoice control, and capital improvement projects while analyzing operational expense tracking.


The US base salary range for this full-time position is $136,000 - $197,000 15% bonus target equity benefits determined by role, level, and location. Individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Learn more about benefits at Google .

Position reports to the Google Atlanta, GA office & may allow for a hybrid schedule as per Google policy.

About Google

Google is a multinational technology company that specializes in Internet-related services and products. These include online advertising technologies, search engine, cloud computing, software, and hardware. Google was founded in 1998 by Larry Page and Sergey Brin while they were Ph.D. students at Stanford University. The company has grown tremendously since then and has become one of the most valuable companies in the world. Google's mission is to organize the world's information and make it universally accessible and useful.
Learn more about Google
Size
156,500 employees
Market Cap
$1,115.4 billion
Industry
Net Income
$40.2 billion
Founded
1998
5 Year Trend
+23.3%
Revenue
$182.5 billion
NASDAQ

Similar Jobs

More Jobs at Google

More Business Services Jobs

Find similar Operations Management jobs: