Job: Operations Director - JCC

Job Code: E10 - PR-Operations Dir - JCC

HR Title Group: Commercial Contracts (Facilities)

Salary Grade: E18

FLSA Status: Exempt

Approval Date: August 2017

SUPERVISES: There are direct reports with this position.

POSITION SUMMARY:  Under minimal supervision, the Facilities District Manager is responsible for providing day to day guidance, organization, direction and supervision to skilled laborers (building maintenance technicians, HVAC Technicians and engineers) within a geographic location.  Employees in this job class will oversee service orders, routine and preventative maintenance tasks, equipment projects and repairs and will ensure established time schedules are met and will manage and oversee subcontractors, contractors and other service providers.  This job class requires comprehensive knowledge of safety/environmental, building code requirements, electrical, heating and air conditioning (HVAC), plumbing, and carpentry.

TYPICAL DUTIES: 1. *Inspects the work of crews while in progress and provides advice and assistance to subordinates.2. *Investigates complaints and recommends corrective actions as necessary.3. *Supervises employees; ensures a competent, motivated team through hiring, training, development, counseling and reviewing the performance of employees. 4. *Schedules and prioritizes tasks, and ensures adherence to procedures, regulations and guidelines while minimizing errors and safety risks.5. *Prepares sketches of proposed work and assists in the design and specifications of planned jobs or contracts. 6. *Oversees outside contractors.7. *Monitors status and results of maintenance projects and energy management programs.8. *Acts as a technical resource to field personnel and actively engages in field issues.9. *Participates in a variety of departmental and other meetings on a regular basis. 11. Performs other duties and special projects as assigned.

*Denotes Essential Job Function

MINIMUM QUALIFICATIONS: • Five or more years of repair and maintenance experience including at least three years in a supervisory role;• Knowledge of operation, maintenance and repair of HVAC/refrigeration equipment; • Skill in estimating time and materials and drafting proposals; • Supervisory skills to hire qualified employees, provide for their professional development, administer performance management and disciplinary processes effectively, and address employee relations appropriately;• Ability to effectively supervise and develop assigned team to meet production/service goals while adhering to safety policies and rules;• Ability to communicate effectively both orally and in writing; to make presentations and respond to inquiries by senior management, customers and/or employees;• Demonstrated leadership, organizational, reasoning, problem solving and analytical skills;• Exceptional customer service skills;• Human relation skills to build effective relationships with team, customers and public;• Advanced computer literacy including knowledge of word processing, spreadsheet, database and presentation software;• Knowledge of business English including vocabulary, spelling, and correct grammatical usage and punctuation;• Mathematical skills to include the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations;• Ability to establish priorities and solve a wide range of business, operational and strategic management problems; • Flexibility to respond to changing work priorities and handle numerous projects at the same time.

EDUCATION REQUIREMENTS:

Associates

A comparable combination of formal education and work experience will be considered.

CERTIFICATES OR LICENSES REQUIRED:

The following licenses or certificates may be required depending on local, state and/or contract requirements:

Valid Driver's License

PHYSICAL REQUIREMENTS:

Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance:

• Utilizing keyboard  • Viewing computer screen   • Bending, kneeling, stooping, squatting and reaching• May require climbing ladders and/or step stools• Standing and walking • Maneuvering in and around the worksite

WORK ENVIRONMENT:

Work is performed primarily in an office environment with limited privacy and exposure to noise from others conducting business.  The remainder of work is performed on job sites in the field, driving to and from worksite.  Employees may be exposed to hazardous equipment, toxic substances, noise from equipment, and depending on external weather conditions, wind, rain, cold, and heat. Employees may be required to work in excess of 8 hours in a day and/or 40 hours per week.

DISCLAIMER:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job. Employees are expected to follow their supervisor’s instructions and to perform the tasks requested by their supervisors.

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