IA Financial Group

Operational Excellence Advisor

IA Financial Group$75K — $95K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • University degree in Business Administration or related field
  • 5 to 10 years of experience in strategic advisory roles or operational excellence
  • Strong facilitation skills and structured approach
  • Ability to mobilize stakeholders in change environments
  • Strong influencing skills with executive and leadership teams
  • Excellent communication and leadership skills
  • Intermediate English proficiency for daily conversations and document creation

Responsibilities

  • Improve sector performance through integrated performance strategy implementation
  • Develop, deliver, and monitor performance improvement plans
  • Act as a trusted advisor for optimizing operational effectiveness and efficiency
  • Contribute to a high-performance culture through training and coaching
  • Facilitate adoption of virtual performance management rooms (ObeiA)
  • Promote cross-functional communication and collaboration

Benefits

  • Focus on learning, development, and continuous improvement
  • Healthy, fair, inclusive, and safe workplace environment
  • Hybrid work model with flexibility and inspiring workspaces
  • Flexible group insurance and competitive pension plan
  • Employee share purchase plan and vacation/wellness days
  • Telemedicine and employee/family assistance program
  • Ergonomic furniture program and performance bonuses
Full Job Description
Job Description

Operational Excellence Advisor

As an Operational Excellence Advisor, you will play a key role in supporting leaders and teams by aligning operations with strategy, increasing the maturity of practices, and delivering sustainable results-both in the short and long term.

What You Will Accomplish With Us

As an Operational Excellence Advisor, you will act as a true performance catalyst. Your responsibilities will include:
  • Improving sector performance by implementing elements of the integrated performance strategy, while ensuring initiatives are aligned with the organization's strategic objectives.
  • Developing, delivering, and monitoring performance improvement plans in support of operational priorities, business challenges, and strategic directions.
  • Acting as a trusted advisor to optimize operational effectiveness and efficiency, leveraging proven methodologies, including Lean.
  • Contributing to a high-performance culture by training, coaching, and supporting leaders and their teams in Lean, performance management, and continuous improvement.
  • Facilitating the adoption, integration, and increased maturity of virtual performance management rooms (ObeiA) in collaboration with process experts, while supporting effective change management.
  • Promoting cross-functional communication and collaboration to ensure consistency, synergy, and flow in the execution of organizational strategies, notably through performance forums.


What Will Help You Succeed in This Role

We are looking for someone who:
  • Holds a university degree in Business Administration or a related field.
  • Has 5 to 10 years of experience in strategic advisory roles or operational excellence.
  • Is recognized for strong facilitation skills, a structured approach, and the ability to mobilize stakeholders in change environments.
  • Demonstrates strong influencing skills and ease in collaborating closely with executive and leadership teams.
  • Stands out for excellent communication and leadership skills, enabling impact at all levels of the organization.


Intermediate level of English proficiency, as the role requires daily conversations with unilingual English-speaking colleagues and partners, as well as the ability to read, understand, and produce business documents (e.g., deliverables, presentations, written communications). These interactions will notably take place with subsidiaries located in the United States and Canada, as part of projects, workshops, and the sector's day-to-day activities.

Why You'll Love Working With Us
  • An environment where learning, development, and continuous improvement are at the heart of performance.
  • A healthy, fair, inclusive, and safe workplace where everyone's potential can fully thrive.
  • A hybrid work model, supported by flexibility and inspiring workspaces.
  • Competitive benefits, including flexible group insurance, a competitive pension plan, employee share purchase plan, vacation and wellness days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and more.


Apply Now

Invest in your talent and apply today!

Hesitating to apply?
At iA, we believe in potential and value diverse experiences. If this role inspires you, we encourage you to apply-your place may be with us, and we want to get to know you.

Location(s)
Quebec / 1080, Grande Allee West

Other Possible Location(s)
Montreal / 1981 McGill College AvenueToronto / 26 Wellington Street East

Company

iA Financial Group

Posting End Date
2026-05-26

About IA Financial Group

IA Financial Group is a Canadian insurance and financial services company. The company offers a wide range of products and services including life and health insurance, mutual funds, securities, auto and home insurance, mortgages, and loans. IA Financial Group has been in business for over 125 years and has over 5,500 employees. The company is committed to sustainability and has been recognized for its efforts in this area. IA Financial Group is also committed to giving back to the community and has a strong corporate social responsibility program.
Learn more about IA Financial Group
Size
5,500 employees
Industry

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