Tata Consultancy Services

Network Support Engineer

Tata Consultancy Services$90K — $130K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Cisco certifications are mandatory.
  • At least 5 years of experience with Palo Alto Next Generation Firewall (NGFW).
  • Minimum of 10 years in network engineering.
  • Must work standard business hours: 8AM-5PM ET, Monday-Friday.
  • Availability for after-hours on-call rotation is required.

Responsibilities

  • Demonstrate expert knowledge of Cisco hardware including switches and routers.
  • Apply expert skills in Palo Alto Next Generation Firewall.
  • Utilize deep understanding of Cisco Identity Services Engine (ISE).
  • Implement networking technologies like wireless, MPLS, and TLS SIP.
  • Create and maintain detailed infrastructure documentation for compliance and disaster recovery.
  • Act as a Subject Matter Expert (SME) and a thought leader within the IT team.
  • Support or lead proof-of-concept initiatives.

Benefits

  • Opportunities for professional development and certification.
  • Engagement in critical cybersecurity projects.
  • Collaborative team environment with skilled professionals.
  • Innovation-driven atmosphere that encourages thought leadership.
Full Job Description
Must Have Technical/Functional Skills
• Cisco certifications are required.
• Minimum of 5 years experience with Palo Alto NGFW.
• Minimum of 10 years network engineering experience.
• Must align with client standard business hours between 8AM-5PM Monday Friday Eastern Time
• Must be available for on-call rotation for after-hours support

Roles & Responsibilities
• Expert knowledge of Cisco hardware (switches, routers) and IOS
• Expert knowledge of Palo Alto Next Generation Firewall
• Expert knowledge of Cisco ISE
• Expert knowledge in networking technologies such as wireless, MPLS, Private IP, TLS SIP
• Ability to create and maintain highly detailed infrastructure documentation including systems diagrams and architectural assessments for support, audit, compliance and disaster recovery purposes
• Ability to serve as a Subject Matter Expert (SME) and thought leader for other members of the IT team
• Knowledge of Data Center technologies including storageFC, FCIP, virtualization (VMWare), Nexus, and Cisco's Unified Computing System (UCS)
• Ability to support and/or lead proof-of-concept efforts

Education Have an associate degree or bachelor's degree in computer science, information systems, business administration, or other related discipline (or equivalent work experience).

Salary Range: $90,000-$130,000 a year

About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
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