LocationGGP Chicago - 350 N Orleans Street, Suite 300
Job DescriptionPosition SummaryThe Network Engineer is responsible for designing, implementing, automating, monitoring, and supporting complex multi-vendor network environments across campus, SD-WAN, wireless, and cloud platforms in a high-volume, ticket-driven environment. This role operates at the intersection of network engineering, cybersecurity vulnerability remediation, and automation - building and maintaining enterprise-grade infrastructure while advancing GGP's network operations maturity through scripting, tooling, and observability solutions.
Key ResponsibilitiesNetwork Operations - Implement, maintain, monitor, and troubleshoot enterprise LAN, WAN, wireless, SD-WAN, and cloud network infrastructure.
- Support Cisco and Arista switching environments including deployment, configuration, optimization, code upgrades, and vulnerability remediation.
- Support Prisma SD-WAN, Aruba Central, Aruba wireless infrastructure, and Aruba ClearPass including 802.1X, guest access, device profiling, and role-based access policies.
- Provide operational support in a ticket-based environment using ServiceNow with compliance to company standards and operational procedures.
- Participate in on-call rotation (1 week per month), after-hours maintenance windows, and occasional travel to retail centers, commercial properties, and remote office locations as needed.
- Configure, administer and optimize SolarWinds monitoring platforms including NPM, NCM, and SAM, while developing dashboards, alerting, reporting, and observability solutions.
Aruba Wireless & NAC- Administer, configure and support Aruba Central cloud-managed environments and Aruba wireless infrastructure including APs and controllers.
- Manage Aruba ClearPass policies including but not limited to NAC authentication, Role-based access, Guest access, Device profiling, and 802.1X integration.
- Support secure wired and wireless access initiatives.
Documentation & Collaboration- Maintain technical documentation, network diagrams, operational procedures, and remediation records while participating in incident response, root cause analysis, and problem management activities.
- Collaborate with vendors, property management teams, cybersecurity, architecture, systems, and application teams on operational and project initiatives.
- Other duties as assigned.
Required Qualifications and Technical Skills- High school diploma or GED required.
- Minimum 5 years of enterprise network engineering experience, including hand-on work in multi-vendor, multi-site environments.
- Working knowledge of SolarWinds administration, configuration and automation within an enterprise environment.
- Hands-on experience with Cisco switching and routing (IOS, NX-OS), Cisco Catalyst Center, and SolarWinds Observability Suite (NPM, NCM, SAM).
- Experience with cybersecurity vulnerability remediation, patch management, and secure network configuration standards.
- Strong working knowledge of TCP/IP, DNS/DHCP, VLANs, and network security principles.
- Experience with enterprise wireless networking and NAC solutions.
- Proficiency with network diagnostic and monitoring tools including Wireshark, SNMP, Syslog, and NetFlow.
- Strong technical writing skills, including the ability to produce clear operational runbooks, network diagrams, and remediation documentation.
Preferred Qualifications and Technical Skills- Bachelor's degree in Information Technology, Computer Science, Network Engineering, or a related field; or equivalent combination of education and relevant experience.
- Industry certifications such as Cisco Systems CCNA, CCNP, CISSP, Arista Networks ACE.
- Experience with ITIL operational practices, Agile or network operations methodologies.
- Experience supporting retail, commercial real estate, or property management environments.
- Familiarity with project management systems including Monday.com.
- Knowledge of operating and network management systems including, but not limited to, Arista EOS, Arista Cloud Vision, Aruba Central, ClearPass, Prisma SD-WAN, and Cisco SD-WAN (not Meraki).
Travel- Up to 5% travel required.
Compensation- Salary type: Exempt
- Pay Frequency: Bi-weekly
- Annual Base Salary Range: $105,000 - $135,000
- Annual Bonus: 10%
Benefit Information- Competitive compensation
- Medical, Dental and Vision beginning day 1
- 401(k) Company matching
- 401(k) Vests on Day 1
- Career development programs
- Charitable donation matching
- Generous paid time off (i.e., vacation, personal holidays, paid sick time)
- Paid Volunteer Hours
- Paid Parental Leave
- Family planning assistance including IVF, surrogacy, and adoption options
- Wellness and mental health resources
- Pet insurance offering
- Childcare Assistance
- Commuter benefits
- A culture on our values of Act with Integrity, Build Mutual Trust, Take Initiative and Win Together.
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