Benefits:The below list features some of the benefits currently available. Eligibility may be subject to the terms and conditions of governing documents and available benefits may be subject to change at the company's discretion.
- Choice of medical plans with prescription coverage
- Employer HSA contribution
- Dental & Vision Insurance
- Paid Parental Leave
- Short & Long-Term Disability
- Other voluntary benefits including: Critical Illness, Hospital Indemnity, Identity Theft Protection and Pet Insurance
- 401K with generous Company match & contribution
- Accrued Paid Time Off
- 12 Paid Holidays + 1 Floating Holiday
- Robust employee wellness program
- Tuition assistance program
Job Description:Primary Purpose of Role:
Design, implement, and support enterprise network services (LAN/WAN/WLAN/SD-WAN) with a focus on availability, performance, standardization, and secure connectivity across sites and environments.
Key Responsibilities:
- Configure and support switching, routing, wireless, and SD-WAN services.
- Manage IP addressing, DHCP/DNS dependencies, routing policies, and segmentation.
- Implement and maintain QoS standards for critical applications/voice where applicable.
- Support remote access services and connectivity troubleshooting with security partners.
- Execute change planning, risk assessment, implementation, and validation (CAB aligned).
- Maintain network documentation, diagrams, standards, and as-built configs.
Key Performance Measures:
- Change success rate (no incidents / minimal rollback)
- Network availability and performance KPI attainment
- Reduction in recurring incidents (problem elimination)
- Compliance to standards (configs, segmentation, documentation)
- Delivery timeliness for assigned projects/requests
Competencies and Behaviors:
- Highest Standards (Skilled): designs and implements to standards; strong testing/validation.
- Execution & Evolution (Skilled): delivers reliably; improves performance and maintainability.
- Drive a Positive Customer Experience (Skilled): partners well with sites/app teams; communicates clearly.
- Collaboration & Inclusion (Skilled): coordinates across Infrastructure, Security, and providers.
Qualifications:
- Bachelor's degree preferred (or equivalent experience)
- CCNA / equivalent preferred
- Hands-on experience with enterprise switching/routing and WLAN
- ITIL change practices familiarity preferred
Experience:
- 3-6 years in network engineering
- Troubleshooting across L2/L3, Wi-Fi RF basics, and WAN pathing
- Experience with SD-WAN operations (policy, overlays, monitoring)
- Working knowledge of network security concepts (ACLs, segmentation)
- Experience with vendor/carrier circuit delivery and troubleshooting
- Documentation discipline (standards, diagrams, runbooks)
Scope Factors
- Geography: multi-site / regional to global scope
- Complexity: implements non-trivial changes; supports projects
- People: may mentor junior staff; leads small workstreams
- Budget: influences circuit/hardware needs; no direct P&L
- On-call: rotation for escalations and after-hours changes
