Allison Transmission Holdings, Inc

Senior Client Engineer

Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in IT, Computer Science, or related field preferred
  • Advanced Microsoft certifications preferred
  • Strong expertise in modern endpoint management and Microsoft tools
  • Strong scripting and automation skills required
  • 5-8 years of experience in endpoint engineering or client platform administration
  • Hands-on experience with Intune, Autopilot, and Microsoft 365 device management
  • Experience leading platform improvement initiatives

Responsibilities

  • Own and optimize major client platform capabilities like Intune and endpoint compliance
  • Design and implement scalable endpoint standards and policies
  • Lead troubleshooting and root cause analysis for Level 4 endpoint issues
  • Drive improvements in endpoint lifecycle management
  • Develop automation solutions to enhance efficiency
  • Mentor junior engineers and provide technical guidance
  • Establish documentation, standards, and operational runbooks

Benefits

  • Choice of medical plans with prescription coverage
  • Employer HSA contribution
  • Dental & Vision Insurance
  • Paid Parental Leave
  • Short & Long-Term Disability
  • Voluntary benefits including Critical Illness and Pet Insurance
  • 401K with generous Company match
  • Accrued Paid Time Off
  • 12 Paid Holidays + 1 Floating Holiday
  • Robust employee wellness program
  • Tuition assistance program
Full Job Description
Benefits:

The below list features some of the benefits currently available. Eligibility may be subject to the terms and conditions of governing documents and available benefits may be subject to change at the company's discretion.
  • Choice of medical plans with prescription coverage
  • Employer HSA contribution
  • Dental & Vision Insurance
  • Paid Parental Leave
  • Short & Long-Term Disability
  • Other voluntary benefits including: Critical Illness, Hospital Indemnity, Identity Theft Protection and Pet Insurance
  • 401K with generous Company match & contribution
  • Accrued Paid Time Off
  • 12 Paid Holidays + 1 Floating Holiday
  • Robust employee wellness program
  • Tuition assistance program


Job Description:

Primary Purpose of Role:

Leads the design, support, and continuous improvement of core client platform services in a Microsoft enterprise environment. Owns complex endpoint engineering functions and serves as a senior technical resource for modern management, automation, compliance, and platform standardization.

Key Responsibilities:

Own and optimize one or more major client platform capabilities such as Intune, Autopilot, endpoint compliance, software deployment, Group Policy/configuration management, or cloud endpoint management.

Design and implement scalable endpoint standards, policies, and modern management solutions aligned to security and operational requirements.

Lead complex troubleshooting and root cause analysis for recurring or high-impact Level 4 endpoint issues.

Drive endpoint lifecycle improvements, including provisioning, patching, software delivery, performance monitoring, and device compliance.

Develop automation using PowerShell, Microsoft Graph, and other Microsoft platform capabilities to reduce manual effort and improve consistency.

Mentor junior engineers and provide technical guidance across the client platform team.

Partner with architecture, infrastructure, security, and support leaders to implement strategic endpoint initiatives.

Establish and maintain documentation, engineering standards, and operational runbooks.

Support pilot programs, testing strategies, and controlled rollout plans for new Microsoft client technologies and services.

Key Performance Measures:

Enterprise endpoint compliance and configuration baseline adherence.

Stability and success rates of software delivery, patching, and provisioning services.

Reduction in manual effort through automation and self-service enablement.

Reduction in repeat incidents and improved root-cause elimination.

Delivery of major engineering initiatives on time and with minimal service disruption.

Competencies and Behaviors:

Tech Savvy - Expert: Demonstrates deep technical expertise across Microsoft endpoint engineering platforms.

Plans and Aligns - Advanced: Organizes work across multiple priorities and dependencies.

Optimizes Work Processes - Advanced: Improves standardization, automation, and operational maturity.

Collaborates - Advanced: Builds strong partnerships across technical teams and stakeholders.

Manages Complexity - Advanced: Solves ambiguous technical problems with sound judgment.

Develops Talent - Working: Coaches peers and helps raise team capability.

Qualifications:

Bachelor's degree in Information Technology, Computer Science, or related field preferred.

Advanced Microsoft certifications preferred.

Strong expertise in modern endpoint management and Microsoft ecosystem tooling.

Strong scripting and automation background required.

Experience:

5-8 years of experience in endpoint engineering or client platform administration.

Deep hands-on experience with Intune, Autopilot, Entra ID, Group Policy, Windows security controls, and Microsoft 365 device management.

Proven experience leading endpoint modernization, automation, or platform improvement initiatives.

Strong experience with PowerShell, Microsoft Graph, and large-scale endpoint policy deployment.

Experience with endpoint monitoring, performance optimization, and compliance remediation.

Experience mentoring engineers and guiding technical standards.

About Allison Transmission Holdings, Inc

Allison Transmission is an American manufacturer of commercial duty automatic transmissions and hybrid propulsion systems. Allison products are specified by over 250 vehicle manufacturers and are used in many market sectors including bus, refuse, fire, construction, distribution, military and specialty applications. Allison was founded in 1915 in Indianapolis, Indiana, where the company's global headquarters still resides today. Allison Transmission is the world's largest manufacturer of fully automatic transmissions for medium- and heavy-duty commercial vehicles and is a leader in hybrid-propulsion systems for city buses.
Learn more about Allison Transmission Holdings, Inc
Size
3,400 employees
Market Cap
$3.8 billion
Industry
Net Income
$299 million
Founded
1915
5 Year Trend
+5.5%
Revenue
$2 billion
NASDAQ

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