Job Description
**CONTRACT PENDING AWARD**
Administers design, organization, and implementation of network, and heads technical support staff who
manage and maintain hubs, servers, and routers.Duties and Responsibilities
* Utilizes knowledge and understanding of both networking and telecommunications theory and
practice
* Communicates with users, technical teams, and vendors on new technology and system upgrades
and to determine software and hardware installation requirements
* Determines equipment which meets establishment requirements, utilizing information from reading
technical manuals and brochures
* Assists in presenting recommendations related to purchasing and installing hardware, software, and
telecommunication equipment
* Develops and monitors security procedures to safeguard systems from physical harm, viruses,
unauthorized users, and damage to data
* Analyzes traffic and workload for optimum network performance to ensure organization's objectives
are met
* Develops and writes procedures for installation, use, and solving problems of communications
hardware and software
* Prepares charts and diagrams to explain network operation and to train managers and others in
proper use
* Organizes training programs and prepares checklists and processes for help desk
* Oversees or assist in installation of communications hardware
* Performs minor equipment repair
* Performs other duties as assigned
Qualifications
Required Skills and Qualifications* BA/BS degree (8+ additional years of experience in lieu of the degree is acceptable)
* 10+ years of experience
* CompTIA: Security+ CE
* Understanding of LANs, WANs, Virtual Private Networks, and telecommunications systems
* Knowledge of cybersecurity components including firewalls, access control, and security measures
* Proficiency with Cisco and Microsoft technologies, network hardware configuration, and operating
systems
* Familiarity with cloud computing, software development concepts, and automation tool
* Ability to troubleshoot under pressure and maintain network performance
Physical Qualifications
* The work of this position is performed in an environmentally controlled office environment
* Must be capable of sitting and entering data on a computer keyboard for extended periods of time
* Must be able to view computer monitor for extended periods of time
* Must be capable of lifting 25 lbs. unassisted
* Reasonable accommodation can be made to enable people with disabilities to perform the duties and responsibilities
Terms of Employment & Eligibility Requirements
* Must be a U.S. Citizen
* Must possess a high school diploma or equivalent
* Must possess a valid driver's license, without special restrictions
* Must pass a pre-employment drug screening
* Must be able to successfully complete a background check
* Must be able to pass a pre-employment physical
* Must possess or be able to obtain a secret security clearance prior to employment and maintain security clearance for the duration of employment
The above are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel in this position. TRAX International reserves the right to make changes to the job description whenever necessary.
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