Bank of Hope

National Sales Manager - Mortgage

Bank of Hope • $175K — $200K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree required
  • 10+ years of experience in a senior sales manager role
  • Strong management and leadership skills
  • Excellent written and verbal communication skills
  • Proven experience managing a P&L for a Mortgage Region
  • Advanced knowledge of marketing, sales, and mortgage banking services
  • Must register and maintain registration with NMLS

Responsibilities

  • Manage the wholesale mortgage account executive team
  • Collaborate with Encompass Administrator to improve process workflows
  • Oversee daily loan pipeline to meet deadlines and customer expectations
  • Ensure compliance with all wholesale mortgage rules and regulations
  • Accountable for meeting wholesale production and profitability goals
  • Develop strategic plans for sales and operational objectives
  • Recruit, train, and retain account executives effectively

Benefits

  • Access to ongoing training and professional development
  • Opportunity to work with a respected institution in mortgage banking
  • Potential for bonuses based on performance
  • Collaboration with cross-functional teams
  • Participation in industry trade association meetings
Full Job Description
We are seeking a National Sales Manager in Wholesale Mortgage Channel to support our Mortgage Banking Department to generate more loan originations through this sales channel. The candidate should have a solid network of mortgage loan broker companies across the U.S. and wholesale account executives for recruiting, with more than 10 years of experience in a senior sales manager role. This position will also require a strong knowledge of a wholesale mortgage organization, including compliance and operations so that this candidate can assist the CMBO with building a wholesale organization.

  • Manages wholesale mortgage account executive team.
  • Works with Encompass Administrator and Broker Desk Manager in developing and improving existing process workflows and loan origination system and IT related projects based on observed inefficiencies.
  • Manage the daily wholesale channel loan pipeline to ensure meeting closing deadlines and customer expectations.
  • Ensure mortgage loan process is compliant with all current wholesale rules and regulations.
  • Accountable for meeting or exceeding assigned MBD's wholesale production, revenue and profitability goals.
  • Develop strategic plans to meet wholesale channel's sales, and operation objectives.
  • Recruits, interviews, hires, and manages talented account executives, including pro-active efforts to train and retain employees.
  • Provide guidance and trains brokers and account executives on portfolio loan products and third part loan origination system.
  • Addresses non-performance issues timely while establishing appropriate performance improvement measures.
  • Develop, improve and maintain account executive and broker performance score cards.
  • Establishes collaborative partnerships with other business lines within the organization.
  • Maintains in-depth knowledge of Bank of Hope, policies, and procedures.
  • Ensures all Regional employees must strictly adhere to all such policies and procedures related to mortgage lending.
  • Accountable for ensuring that all Regional employees comply with all applicable federal, state, local laws and compliance regulations.
  • Actively participates in state mortgage banking trade association meetings.
  • Other duties as assigned.
  • Must register in NMLS and remain registered throughout the period he or she works for the Bank.


Job Qualifications/Requirements

Education/Credentials

  • Minimum Education Level: Bachelor's Degree


Prior Experience

  • Minimum Years of Experience: 10+ years


Technical Skills

  • Required: Strong management and leadership skills.
  • Required: Strong communication skills, both written and verbal. Knowledge of mortgage banking services and products.
  • Required: Previous experience successfully managing a P&L for a Mortgage Region.
  • Required: Advanced knowledge of marketing, public relations, sales and service.
  • Required: Must have solid customer service and problem resolution skills.
  • Required: Ability to make sound decisions.
  • Required: Ability to prepare and analyze wholesale department's monthly performance reports
  • Required: Maintains a thorough understanding of mortgage industry knowledge and current issues.
  • Required: This position requires Federal Registration with the National Mortgage Licensing System (NMLS), in accordance with the SAFE Act.


The salary range for this full-time position is $175,000.00 annually - $200,000.00 annually + bonus + benefits

Salary ranges are determined based on qualifications, level, and location.

Exact compensation may vary based on your skills and experience.

About Bank of Hope

Bank of Hope is a commercial bank headquartered in Los Angeles, California. It was founded in 1976 as BBCN Bank and changed its name to Bank of Hope in 2017. The bank provides a wide range of financial products and services to individuals, small businesses, and commercial clients, including deposit accounts, loans, credit cards, and wealth management services. Bank of Hope operates more than 50 branches in California, Washington, Texas, Illinois, New York, New Jersey, Virginia, Georgia, and Alabama. The bank is committed to serving the needs of the Korean-American community and other diverse communities, and has been recognized for its efforts to promote diversity and inclusion in the workplace.
Learn more about Bank of Hope
Size
1,300 employees
Industry

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