EATON

National Operations Coordinator - Field Service Onboarding Specialist

EATON$84K — $123K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree or in progress with graduation by 12/31/2027
  • At least four years in administrative or operations roles
  • Experience in onboarding coordination or field service support
  • Legal authorization to work in the U.S. without sponsorship required
  • Remote role with no relocation benefits

Responsibilities

  • Manage end-to-end onboarding for new CPS Field Service hires nationwide
  • Coordinate logistical aspects of onboarding to ensure readiness from day one
  • Collaborate with various stakeholders to enhance onboarding processes
  • Handle assignment and procurement of equipment, like vehicles and technology
  • Ensure all new hires receive necessary system access for operational efficiency
  • Organize travel logistics for training as needed
  • Maintain records of onboarding activities for accuracy and process improvements

Benefits

  • Health and Welfare benefits
  • Retirement benefits
  • Programs for paid and unpaid time off for employees
  • Benefits availability depends on eligibility factors and geographic location
Full Job Description
The National Operations Coordinator - Field Service Onboarding is responsible for executing and supporting all onboarding activities for CPS Field Service technicians and Service Vendors across the United States. This role ensures a seamless, efficient, and high-quality onboarding experience by coordinating resources, systems access, equipment, and administrative processes. The position requires a strong understanding of National Operations processes and Field Service policies, as well as the ability to collaborate effectively with field personnel, leadership, and cross-functional departments. The expected annual salary range for this role is $84000 - $123000 a year. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. What you'll do: Onboarding Coordination • Manage and execute end-to-end onboarding processes for CPS Field Service new hires at a national level. • Coordinate all onboarding logistics to ensure new employees are fully equipped and operational from day one. • Partner with Field Service personnel, leadership, and external partners to facilitate a smooth onboarding experience. Equipment & Resource Provisioning • Coordinate and oversee assignment of company vehicles, including ordering, transfers, and rental arrangements when required. • Arrange procurement and setup of laptops, mobile devices, and other required technology. • Ensure timely distribution of personal protective equipment (PPE) and technical toolkits. Systems & Access Management • Facilitate setup of all required system access, including but not limited to Salesforce, SAP, Power Apps, Outlook, and other business-critical platforms. • Serve as the primary point of contact for new hires regarding IT-related onboarding issues and tickets. • Monitor and follow through on system access requests to ensure completion within required timelines. Training & Logistics Support • Coordinate travel arrangements for training, including flights, hotel accommodations, and transportation, as needed. • Collaborate with Field Service management to align onboarding schedules and training requirements. Administrative & Operational Support • Adhere to and enforce all National Operations team processes, procedures, and standards. • Maintain accurate records and tracking of onboarding activities and deliverables. • Support continuous improvement initiatives to enhance onboarding efficiency and effectiveness. • Provide consistent communication and status updates to stakeholders throughout the onboarding process. Qualifications: Required (Basic) Qualifications: • Bachelor's Degree or pursuing a Bachelor's Degree from an accredited institution, with anticipated graduation date no later than 12/31/2027. • Minimum of three (4) years experience of administrative, operations, onboarding coordination, field service support or related role. • Must be legally authorized to work in the United States without company sponsorship, now or in the future. • This is a remote role; no relocation benefit is being offered for this position. All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates' privacy rights and data security will be protected in accordance with applicable laws. The application window will close on September 3, 2026 We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. #LI-RC2

About EATON

Eaton Corporation plc is a multinational power management company with 2020 sales of $17.9 billion, founded in the US. Eaton provides energy-efficient solutions that help customers effectively manage electrical, hydraulic, and mechanical power more efficiently, safely, and sustainably. Eaton operates through three main business segments: Electrical Products, Electrical Systems and Services, and Hydraulics. The Electrical Products segment designs, manufactures, markets, and sells electrical components, such as circuit breakers, switches, and electrical protection and control devices. The Electrical Systems and Services segment offers electrical power distribution and assemblies, as well as engineering services and automation and control solutions. The Hydraulics segment provides products such as pumps, motors, valves, cylinders, and filtration products. Eaton has a global presence with operations in North America, Europe, Asia, and other regions.
Learn more about EATON
Size
85,947 employees
Market Cap
$62.2 billion
Industry
Net Income
$1.4 billion
Founded
2009
5 Year Trend
-0.1%
Revenue
$17.8 billion
NASDAQ

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