Job DescriptionNational Gastroenterology Account Managers will be responsible for facilitating contracting, account management, and coordination primarily for largest IBD infusion provider accounts across the nation. National GAMs will provide appropriate insights to internal stakeholders, and help support infusion providers with product acquisition, education, and account management; creating protocols that will be pulled through at the local site level. GAMs will engage and develop business relationships with key decision-makers including, but not limited to, C-suite, Operations Directors, Pharmacy Directors, and Business Managers. This dynamic and critical role requires an established leader with proven capabilities in the IV/Injectable buy-and-bill market and other areas of the pharmaceutical and health care industry.
This role requires up to 75% travel and is remote.
Responsibilities
- Maximize site of care (SOC) opportunities in accordance with product labeling, strategic imperatives, and Company policies
- Lead and ensure coordination and communication across all parties involved in building SOC networks at the national/regional level. Coordinate with local gastroenterology account managers to pull-thru strategies
- Responsible for integrating rapid changes in the customer landscape and changes in contracting approaches. Implementing approved contracting strategies to achieve goals, consistent with AbbVie objectives and policies
- Collaborate cross functionally to act as a liaison between AbbVie and customer decision makers to assist the execution of contracts consistent with established enterprise-wide policies, procedures, and guidelines.
- Assist contract processes by compiling information for contracts and working in coordination with centralized pricing committee and finance group
- Identify, evaluate, develop, monitor, partnerships/business plans within the designated customer/partner accounts to align with defined objectives
- Responsible for developing and growing relationships with appropriate individuals within the accounts to meet the business needs of the customer/partner and AbbVie through a collaborative approach while driving results
- Develop a strong alliance with field-based colleagues to ensure the appropriate level of cross-functional support for customers within a defined geography and for developing and executing pull-through strategies
- Develop and deliver business presentations/reviews to customers/partners based on mutual needs/benefits. Review performance and communicate account performance broadly with key stakeholders
- Understand health care issues/strategies, customer issues/trends and best practices to establish credibility beyond product and therapeutic areas. Identify business case to support in coordination with Trade & Market Access team when is determined to be the appropriate course of action
Qualifications- Minimum of 10+ years pharmaceutical industry experience required.
Minimum of 4 years experience with market access/site of care customer segments and reimbursement (commercial and government payers, billing/coding) with infused products required - Comprehensive understanding of Medicare Parts A, B, C, D and knowledge of commercial insurance reimbursement
- Understanding and familiarity with hospital and community clinic billing and reimbursement processes
- Gastroenterology and infused specialty product launch experience
- Extensive experience in buy-and-bill contracting, account management or similar analogue
- Recent launch experience with infused products preferred but not required.
- Previous experience with corporate level account planning
- Outstanding oral, written and presentation communication skills
- Ability to work cross-functionally in a highly dynamic environment with a high sense of urgency
- Strong interpersonal skills
- Travel required: 70-75%
- Cross-functional project management experience, Demonstrated cross-functional team leadership; strong executive presence; established ability to work with diverse individuals, customers, and teams
- An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.
- These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.
- Driving a personal auto or company car or truck, or a powered piece of material handling equipment
- Valid driver's license: Ability to pass a pre-employment drug screening test and meet safe driving requirements.
Additional InformationApplicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
- The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
- We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
- This job is eligible to participate in our long-term incentive programs.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law.
