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Job Category
Sales
Job Details
Job Description:
As a Strategic Account Executive specializing in selling into Strategic Non-Profit organizations you will play a critical role in establishing and nurturing strong relationships with these organizations. Your primary goal will be to understand their unique requirements, demonstrate the value of Salesforce products, and assist them in achieving their mission-critical objectives.
You are the CEO of your business and you work strategically and methodically to quickly develop a P.H.D. in your customer’s business.
Join our dynamic team and help Non-Profit organizations leverage Salesforce solutions to enhance their operations and better serve their constituents. Apply today to be a part of this meaningful role.
About :
Everyone who wants to change the world should have the tools and technology to do so. Technology is the most powerful equalizer of our time, providing access to data, knowledge, and—above all—connections. Salesforce.org powers the purpose of people dedicated to solving our world’s biggest problems. A global community of nonprofits and educational institutions relies on our technology to help them operate effectively, raise funds, and build more meaningful relationships with those they serve.
About the Role:
As an established Strategic Account Executive, you know how to navigate through large organizations. You’re knowledgeable about your clients’ specific challenges and business objectives. You understand how to align your software offering to build a custom solution that your clients can’t live without. You understand what it means to sell a value based solution and engage/create alignment amongst Executives in the C-Suite, IT, and the Mission. Your storytelling skills are unmatched so presenting across multiple departments won’t be a problem for you. You excel in dynamic environments so shifting gears at a moment's notice and providing excellent customer service is what you consistently deliver.
Your Impact:
Success will be measured by overall performance in expanding existing/new accounts, with a keen emphasis on driving true Digital Transformation, all while delivering an exceptional customer experience
Develop an in-depth understanding of Salesforce products and solutions.
Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly.
Stay informed about industry trends and competitive offerings.
Develop key customer stakeholder relationships and drive customer satisfaction
Understand the challenges our customers are working to solve for and develop a strong pojnt of view as to how we can partner to help
Develop and drive the overall long-term strategy for the account, aligned to customer business objectives
Coordinate internal Salesforce resources to meet customer business needs
Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment
Share Salesforce value proposition for existing and/or new customers
Keep clients informed about new product features, updates, and enhancements relevant to their needs.
Identify and drive growth opportunities within existing accounts and work towards expanding Salesforce services.
Address and resolve client issues in a timely and efficient manner.
Utilize data analysis to pinpoint areas for improvement and make data-driven recommendations.
Your Experience:
Minimum of 7-10 years of full cycle SaaS closing experience
Outstanding communication and interpersonal skills.
Willingness and ability to travel to client locations as required.
Strong problem-solving and negotiation abilities.
You've built global engagement across multiple lines of business and broadened product support within an organization
You have experience (and should enjoy!) collaborating with internal team members like Solutions Engineers and Customer Success Managers, Product Managers, and Co-Prime teammates
Financial Acumen
Solid career longevity and track record of success
Understands what an account plan/mutual close plan is and how it leads to success
Solid business acumen around forecasting and customer management
Self-motivated with a commitment to achieving and exceeding sales targets.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
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