Cognizant

MuleSoft Integration Business Analyst

Cognizant$100K — $130K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Strong expertise in MuleSoft Anypoint Platform and API-led connectivity.
  • Hands-on experience with MuleSoft platform administration and security best practices.
  • Proven capability in designing scalable integration solutions.
  • Deep understanding of integration needs in complex enterprise environments.
  • Strong skills in requirements gathering and resource planning for integration projects.
  • Demonstrated leadership abilities in team management and execution.
  • Excellent communication skills to bridge business and technical needs.
  • Relevant MuleSoft certifications, such as Integration Architect or Platform Architect.

Responsibilities

  • Conduct workshops with stakeholders to document current and future business processes.
  • Analyze business needs into functional and technical requirements.
  • Collaborate with teams to convert requirements into user stories and solution specifications.
  • Create and manage Jira cards, support sprint planning, and backlog traceability.
  • Develop use cases and resolve functional issues across integrated applications.
  • Define user-experience scenarios using process and data mappings.
  • Plan and participate in system integration and user acceptance testing.
  • Maintain reports and dashboards to validate data accuracy and support reviews.

Benefits

  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan
Full Job Description
MuleSoft Integration Business Analyst

Please note, this role cannot offer visa transfer or sponsorship now or in the future

Location: Hybrid in Toronto, ON

Key Responsibilities
  • Conduct requirement-elicitation workshops with line-of-business leaders, product owners, subject-matter experts, and process managers to identify and document current and future-state business processes.
  • Analyze business needs and translate them into clear functional and technical requirements for MuleSoft, Salesforce, banking and financial-services applications, and enterprise integrations.
  • Collaborate with development, architecture, and testing teams to convert approved requirements into actionable user stories, acceptance criteria, use cases, and solution specifications.
  • Create and maintain Jira cards or user stories, manage the backlog, support sprint planning and refinement, and ensure traceability throughout the Agile delivery lifecycle.
  • Develop use cases and facilitate team-based resolution of functional issues across Salesforce, nCino, managed packages, MuleSoft APIs, and integrated applications.
  • Define user-experience and integration scenarios using process maps, data mappings, and API flow diagrams that clearly describe end-to-end functional behaviour.
  • Plan, coordinate, and actively participate in system integration testing, regression testing, and user acceptance testing for Salesforce environments and associated integrations; track defects through closure.
  • Administer and collaborate on reports and dashboards for business sales and nCino teams, validate data accuracy, and support stakeholder reviews, demonstrations, and release readiness.

Required Skills
  1. Strong expertise in MuleSoft Anypoint Platform, including integration development, API-led connectivity, and application network design.
  2. Hands-on experience with MuleSoft platform administration, performance tuning, and security best practices.
  3. Proven ability to design and architect scalable integration solutions using modern design patterns and architectural principles.
  4. Deep understanding of integration needs within industrial manufacturing or similar complex enterprise environments.
  5. Strong skills in requirements gathering, solution structuring, and estimation/resource planning for integration projects.
  6. Demonstrated leadership capabilities, including team management, cross-functional collaboration, and driving execution excellence.
  7. Excellent communication and stakeholder-management skills, with the ability to translate business needs into technical solutions.
  8. Relevant MuleSoft certifications, such as MuleSoft Certified Integration Architect and MuleSoft Certified Platform Architect.

Salary and Other Compensation:

Applications will be accepted until 10/16/2026.

The annual salary for this position is between $ 100,000- $ 130,000 CAD depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

About Cognizant

TriZetto is Powering Integrated Healthcare Management. With technology solutions touching more than half the U.S. population today, TriZetto is uniquely positioned to drive the convergence of core benefit administration, care management and constituent engagement. TriZetto provides premier information technology solutions that enable payers and other constituents in the healthcare supply chain to improve the coordination of benefits and care for healthcare consumers.

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Learn more about Cognizant
Size
340,400 employees
Market Cap
$28.7 billion
Industry
Net Income
$1.3 billion
Founded
1994
5 Year Trend
+6.5%
Revenue
$16.6 billion
NASDAQ

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