Mortgage Sales Manager/Team Lead

Mutual of Omaha Mortgage

$90K — $300K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 2 years of reverse mortgage experience managing a team in a call center environment.
  • Consideration for managers from mortgage call centers without reverse mortgage experience.
  • Loan officer applicants with 2 years of reverse mortgage experience in a call center may be considered.
  • Exceptional written and verbal communication skills required.

Responsibilities

  • Conduct daily/weekly training sessions and call reviews for the team.
  • Screen, interview, and hire new team members as needed.
  • Manage lead conversions and track metrics to ensure performance targets are met.
  • Oversee a pipeline of loans and ensure timely closings.
  • Coach and motivate Loan Officers to enhance team performance.
  • Support upper management in expanding the HECM department.

Benefits

  • Accrued vacation hours based on service years.
  • 40 hours of paid sick time after 90 days of employment.
  • 9 paid holidays plus 1 cultural celebration day.
  • Variety of PPO medical plans and HDHP options available.
  • Comprehensive dental and vision coverage provided.
  • Company paid life insurance included.
  • 401K plan with generous employer matching contributions.
  • Additional benefits like optional life insurance, FSA, and pet insurance.
  • Access to free legal services.
  • Employee loan program available for staff.
  • 100% remote work opportunity.
Full Job Description
The Work:

At Mutual of Omaha Reverse Mortgage, Sales Manager/Team Leader is responsible for managing 8-12 reverse mortgage Loan Officers backed by an unstoppable marketing machine with LEADS, LEADS, LEADS. The Sales Manager will assist the team to hit their Daily/Weekly/Monthly metrics as provided by Mutual of Omaha Mortgage.

Job Duties:
  • Daily/weekly trainings and call reviews
  • Screening, Interviewing and Hiring team members
  • Managing lead conversions and metrics
  • Managing a pipeline of loans and ensuring they close in a timely manner
  • Coaching and motivating the team
  • Assisting upper management in growing the HECM department

Qualifications:
  • The ideal candidates will have at least 2 years of reverse mortgage experience managing a team of reverse mortgage LO's in a call center environment
  • Would consider a manager that has managed in the mortgage space for inside call centers and does not have reverse mortgage experience but does have mortgage experience
  • Would consider a loan officer with at least 2 years of reverse mortgage experience in a call center environment
  • Exceptional written and verbal communication skills


Base pay is roughly 90K + Bonus. Can be up to 200K - 300K+ with bonus opportunity.

We offer an extensive compensation package. Benefits include:
  • Vacation - Vacation hours accrue on a per pay period basis. Balance maximums are based on years of service.
  • Paid Sick Time - 40 hours of paid sick time after 90 days of employment. State sick time requirements will be added as needed.
  • 9 Paid Holidays + 1 Cultural Celebration Day (Floating Holiday)
  • Multiple PPO Medical Plans, as well as HDHP eligible plan.
  • Dental Coverage
  • Vision Coverage
  • Company Paid Life Insurance
  • 401K with a generous employer match
  • Additional Benefits including - Optional Life, FSA, Pet Insurance etc.
  • Free Legal Services
  • Employee Loan Program
  • 100% Remote

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