One Federal Solution is seeking a Mission Support Specialist to provide administrative, analytical, and program support services for a Government Client. The successful candidate will support mission-critical initiatives by coordinating projects, developing reports and presentations, analyzing data, improving business processes, and assisting leadership with special projects. This position requires a highly organized professional with strong analytical, communication, and problem-solving skills who thrives in a fast-paced federal environment.
Key Responsibilities- Produce reports, flowcharts, presentations, and other project documentation to support organizational initiatives.
- Serve as a liaison for meetings, special events, and cross-functional projects.
- Provide advisory and administrative support on organizational functions, policies, and work practices.
- Develop and improve administrative procedures and business processes to enhance operational effectiveness.
- Prepare and deliver briefings, reports, correspondence, project papers, and executive presentations.
- Analyze data using statistical techniques and prepare recurring and ad hoc reports.
- Develop and maintain databases, data collection systems, and reporting tools.
- Identify trends, patterns, and opportunities for process improvement through data analysis.
- Collaborate with stakeholders to identify business needs and recommend effective solutions.
- Support ServiceNow dashboard enhancements by documenting business requirements and assisting with testing activities.
- Maintain project documentation, reports, and status updates while ensuring timely completion of deliverables.
- Draft and edit reports, policy documents, white papers, and presentation materials.
- Work collaboratively across multiple branches and divisions to accomplish organizational objectives.
- Assist with special projects and perform additional duties as assigned.
Required Qualifications- Bachelor's degree from an accredited college or university.
- Minimum of 8 years of project, program management, or related professional experience.
- Minimum of 5 years conducting analytical and support activities related to the task area.
- Strong written and verbal communication skills.
- Demonstrated ability to conduct detailed research and analyze technical information.
- Ability to read and interpret management policies, regulations, and directives.
- Strong organizational, analytical, and problem-solving skills.
- Ability to manage multiple assignments while meeting established deadlines.
- Proficiency with Microsoft 365 applications, including Word, Excel, PowerPoint, Outlook, and other business productivity tools.
Preferred Qualifications- Experience supporting Federal Government programs.
- Experience developing reports, dashboards, executive briefings, and presentation materials.
- Experience with ServiceNow or similar workflow management platforms.
- Experience supporting business process improvement initiatives.
- Experience performing data analysis and developing process documentation.
- Experience coordinating projects across multiple stakeholders.
