Mgr Client Acct Mgmt Monday - Friday
As a CSC Manager of Client Account Management, you'll lead a high-performing team focused on driving business growth, retaining key clients, and expanding relationships within our small to mid-sized strategic accounts. This role combines hands-on leadership, strategic planning, and cross-functional collaboration to ensure the team consistently meets sales goals while delivering exceptional value to clients.
Sales Strategy & Execution- Develop and implement regional or market-specific sales strategies to achieve team and company goals.
- Review and approve sales deals to ensure profitability, margin protection, and accurate forecasting.
- Conduct regular pipeline reviews, account planning, and performance audits to maintain strong sales execution.
- Assign and prioritize new business opportunities and renewals to maximize growth and client retention.
- Drive customer retention and expansion by ensuring your team delivers exceptional service and relationship management.
Cross-Functional Collaboration- Work closely with Branch and Operations leaders to align sales efforts with client needs and operational capabilities.
- Support company initiatives and help implement new programs across the team to enhance performance and client outcomes.
Leadership & Team Development- Clearly communicate the company's sales vision, priorities, and evolving strategies to your team.
- Lead regular team and one-on-one meetings focused on coaching, skill development, and performance improvement.
- Recruit, hire, and onboard new team members to strengthen the team's capabilities.
- Set measurable goals, monitor KPIs, and provide actionable coaching to drive high performance.
- Foster a culture of accountability, engagement, and continuous improvement.
- Recommend and implement corrective actions when necessary, including performance improvement plans.
- Ensure team adherence to company policies, procedures, and best practices.
Administrative & Reporting- Monitor sales performance against budget, forecasts, and investment plans to support business objectives.
- Maintain accurate records of sales activities, team performance, and pipeline updates using CRM and reporting tools.
- Prepare regular reports for senior leadership summarizing team performance, trends, and strategic insights.
- Collaborate across branches to ensure alignment between sales and operations strategies.
- Perform additional responsibilities as needed to support team and company goals.
Benefits & Perks
- Work Life Balance!
- 75% Employer Contribution to Medical, Dental, and Vision insurance
- Health Savings Account with Employer Contribution
- Year-round Work & Paid Training
- Company Paid Life, Short-term, and Long-term Disability Insurance
- 401k with generous Company Match
- Paid Time Off (PTO) & Holiday Pay
- Flexible Spending & Health Savings Account
- Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more!
- Education Reimbursement Program
- Paid employee Referral program
What we're looking for
- Education & Experience: Bachelor's degree in business, marketing, or a related field OR 7-10 years of relevant experience and/or training, or an equivalent combination of education and experience. A Master's degree in a related field is preferred but not required.
- Leadership & Team Development: Proven ability to lead, coach, and inspire teams to achieve high performance. Experience in building team culture, setting goals, and driving accountability.
- Business & Strategic Thinking: Entrepreneurial mindset with a strong focus on growth, profitability, and margin accountability. Skilled at analyzing financial, market, and operational data to inform sales and business strategies.
- Communication & Presentation: Strong written and verbal communication skills. Comfortable preparing and delivering executive-level reports, presentations, and recommendations to internal leaders and external clients.
- Technical & Analytical Skills: High proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) and CRM systems such as Salesforce. Ability to use data to identify trends, opportunities, and potential risks.
- Time & Project Management: Capable of managing multiple priorities simultaneously in a fast-paced, dynamic environment. Detail-oriented while maintaining big-picture focus.
- Relationship Building & Collaboration: Skilled at fostering strong working relationships across internal teams, clients, and external partners. Ability to influence, negotiate, and collaborate effectively.
- Travel & Meeting Requirements: Travel may be required to meet with clients or attend events. Able to conduct meetings both in-person at client sites and via video conference platforms.
Minimum SalaryUSD $84,731.00/Yr.
Maximum SalaryUSD $95,000.00/Yr.
